Reconciliation Specialist Authorization

KIMBERLY 407-***-**** JOHNSON

**********@***.***

SUMMARY Keen financial insight from 20+ years of experience in the finance field mainly managing AR functions of analyzing accounts, investigating discrepancies, identifying and resolving billing issues, maintaining accounting reports and successfully facilitating monthly closing processes. Offering strong expertise in time management, communication, reconciling, problem solving, analytical, interpersonal and organizational skills with a keen attention to details and accuracy to generate successful results.

EXPERIENCE

June 2019 -

Present

March 2018 to

May 2019

February 2018 to

November 2018

Foundry Commercial, Orlando, FL

Accounts Receivable Specialist

• Daily cash application of Checks, ACH/LBX and Wires (large # of invoices)

• Maintain customer accounts by timely application of receipts

(Some multi-million dollar accounts)

• Continuous review and monitoring of open accounts balances

(Aging)

• Meet deadlines and month end closing processes

• Collaborate with property manager to resolve ongoing AR concerns (Reconciliation)

• Prepare bank deposits make deposits in office with bank check scanners

PlanSource, Orlando, FL

Accounts Receivable Associate

• Prepare and apply payments

• Complete cash control sheets, ledgers, journals

• Create and send invoices to customers

• Research, reconcile, resolve AR issues and update account status

• File checks stubs and bank receipts

• Month end close

BBA Aviation, Orlando, FL

Cash Allocations Specialist (Contract)

• Performed work in relation to cash application/allocation and month end close procedures

• Timely and accurate application of checks/wires/lockbox payments to assigned customer accounts and process receipts in relevant AR systems

• Reviewed and balanced bank statements and customer remittances daily

• Followed up with customers to obtain remittance advice and investigate unapplied cash for resolution

• Investigated, reconciled items and resolves discrepancies and document accordingly

July 2016 to Fresh Express Corporate Office, Windermere, FL December 2017 Accounts Receivable/Cash Application Associate

• Processed and posted all cash/checks/wire/lockbox receipts for accounts receivables daily

• Worked with internal collectors and customers to identify where payments received with minimal information should be posted

• Worked with internal collectors, sales team members and customers to resolve any chargebacks, unapplied cash and/or payment disputes

• Worked with treasury team to present all cash related items to assist with month end/quarter end/year end journal entries

• Assisted with payment related documentation requests from both internal and external audit personnel as needed

• Assisted with customer calls related to payment inquiries

• Entered transactions in various systems related to refunds and adjustments to customer accounts

April 2015 to Westbrooks Service Corporation, Orlando, FL July 2016 Accounts Receivable Specialist

• Processed and posted daily checks, cash, credit cards and wire transfers to customer’s accounts

• Ensured reconciliation of overall batch total to daily deposit

• Prepared and reviewed monthly aging, dispute reports, billing errors and invoice adjustments

• Sent out NTO letters and file liens with county clerk offices

• Processed credit applications, setup and maintained recurring credit card charges

• Reviewed customer accounts to ensure that unapplied receipts are applied timely

• Interfaced with customers, service managers, and senior level management December 2014 to Advanced Care Scripts, Orlando, FL April 2015 Benefits Investigator/Prior Authorization Specialist (Contracted)

• Ensured payments for services by verifying benefits and eligibility with insurance companies

• Obtained, reviewed and input insurance authorization and referrals prior to patient’s services

• Monitored and tracked patient’s authorizations and informing supervisor of any expired dates

• Interviewed and assisted patients with authorization docs as appropriate

• Maintained appropriate logs or reports according to state and federal requirements December 2013 to Lee Hecht Harrison, Maitland, FL

July 2014 Billing Specialist (Contracted)

Prepared and submitted clean invoices to various companies electronically and by paper

• Generated financial statements, verified discrepancies, and resolved billing issues

• Calculated, uploaded, consolidated, posted and managed accounting figures and financial records

April 2007 to Pershing LLC, Lake Mary, FL

April 2013 Customer Processing Associate/Reconciliation Specialist

• Provided quality customer service support to (internal & external) customers, interpersonal and via phone interaction, account resolution and account processing in a timely manner

• Processed, balanced, settled, reconciled and services all types of security transactions

• Provided product knowledge

• Investigated, responded to and corrected customer inquiries as needed

• Prioritized and effectively maintained high pressure and high volume accounts

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