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CRO

Location:
St. Charles, IL
Posted:
February 20, 2022

Contact this candidate

Resume:

Contact

www.linkedin.com/in/richard-j-

bianco-a*a08310 (LinkedIn)

www.sciera.com (Company)

www.sciera.com (Company)

Top Skills

ERP

CRM

Finance

Certifications

Sales Certified Individual, Hewlett-

Packard Enterprise, Spartan Training

& Certification – Attained Highest

Level

Richard J. Bianco

President & Chief Revenue Officer at Sciera, Inc.

Greater Chicago Area

Summary

Accomplished Executive with domestic and international experience driving global Application Sales and delivery of Professional Services (cloud); focused on development and growth of application offerings in advisory and professional services, business transformation, managed services, application modernization and testing services. Expertise in execution of market-leading solutions by SAP, Oracle, Microsoft, Workday and other client supported applications with career track record of solving complex, inter-related problems at strategic levels across technology delivery solutions. Industry expertise in consumer products, retail, grocery, utilities and manufacturing.

Experience

Sciera, Inc.

President & Chief Revenue Officer

June 2019 - Present (2 years 8 months)

Atlanta, Chicago, Dallas, San Francisco, London, and Chennai & Bangalore Board advisory, Co-Chairman, Global Technology Thought Leader to CPG, Retail, Utilities and Manufacturing Companies.

Richard Bianco serves as President and Chief Revenue Officer at Sciera Inc., responsible for driving Sciera's global growth strategy and market leadership by delivering and supporting the full range of Sciera's Products, Search and Analytical Solutions. He is also responsible for ensuring that Sciera's customer facing and service professionals understand, communicate and deliver the unique value Sciera brings to its customers and partners. Member of the Executive Leadership Team (ELT) reporting to the Co- Chairman's, responsible for a large organization which includes Global Sales, Solution Engineers, Sales Operations, Global Pricing, Deal Desk, Training and Customer Success.

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Hewlett Packard Enterprise

Co-Chairman, EVP & General Manager, Application Sales and Professional Services

January 2013 - Present (9 years 1 month)

Palo Alto, CA

Provide board advisory, executive-level leadership with full accountability for Application Sales and Professional Services. Provide daily operational direction in planning business and financial strategies for Hewlett Packard Enterprise (HPE) technology revenue growth. Oversee global professional services delivery for companies such as Procter and Gamble, which spans 80 countries, manufacturing and Consumer Packaged Goods (CPG) industries. Deliver innovative business solutions with a responsibility for revenue and GM growth, plan versus actual, and TCV booking targets. Spearhead business development, while analyzing clients spend and business landscape to leverage HPE solution sales and delivery capability. Provided oversight of all Service Level Agreements (SLAs) to ensure high levels of service and exceed customer satisfaction.

Implement improvements to effectively manage large onshore or offshore global locations in support of delivering a global delivery model (GDM) to deliver services at an optimal cost.

Utilize experience to transform clients’ legacy IT into new style of IT that supports Cloud IaaS, SaaS, PaaS, and Hybrid solutions. Effectively deliver customized solutions to gain real-time visibility into operations with SAP and multiple applications utilizing SAP’s MES, MRP, and ERP solutions to optimize manufacturing processes including production planning, project management, process scheduling, compliance, and mobile supply chain management while reducing manufacturing costs. Consult and coach clients in areas that drive competitiveness through reduction of supply chain complexity, inventory optimization, and leveraging innovative cloud-based digital technologies to generate competitive advantage. CIBER, Inc.

EVP, North America Application Solutions (Retail / CPG) August 2011 - January 2013 (1 year 6 months)

San Francisco Bay Area

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Divested TNG - Board advisory. Developed and supported business strategies to support Consumer Products/Retail applications, sales and delivery of application managed services of Oracle, Oracle Retail, SAP, and Retail-AFS solutions. Managed and coordinated activities that were instrumental in leading the business development process and sales cycle, from initial client engagement, deal qualification, account strategy through project estimating, to closing deal.

Successfully worked with Business Development Team in introducing customers to multiple product offerings, conducted training, and performed business analyses to recommend viable solutions.

Presented and effectively articulated products and service strengths, as compared to competitors.

Held responsibility for Profit and Loss (P&L) and multiple executive level management duties.

IBM

Partner, IBM Global Business Services

January 2003 - July 2011 (8 years 7 months)

San Francisco Bay Area

Lead IBM Global Technology Services with responsibility for mainframe, applications, and peripheral support in the transition of customers to cloud computing services, IT and business process outsourcing, project-based and technical support services. Provided oversight of day-to-day operational performance, providing leadership and strategic support to the delivery team and managing customers relations in regards to business development. Developed strategic sales territories, and facilitated recruitment of high level sales agents to drive revenue.

Effectively increased SAP/Oracle sales by 20% YoY, and successfully obtained continued growth revenues going from $36M to over $110M. Implemented comprehensive programs and initiatives to effectively identify opportunities utilizing innovation offerings such as custom development, integration, and business intelligence in the retail, distribution, and consumer products industry.

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Utilized experience and strength in sourcing larges deals utilizing multiple rate cards in locations including India, Costa Rica, and the Philippines. Facilitated SAP business transformation, S4/Hana changes to business processes, and accelerated innovation using predictive analytics-cloud, surrounding S4/Hana. Established effective communications and relationships with key clients such as Allstate, Target, Motorola, Panasonic, Heinz, Cold Water Creek, L.L. Bean, Fossil, Saudi Aramco, Embraer (Brazil), Owens Corning, Del Monte, VF International, Whirlpool, and Walgreens.

TNG Consulting

Entrepreneur, Founder and President

March 1996 - January 2003 (6 years 11 months)

San Francisco Bay Area

Provided consulting services in support of CPG/Retail Enterprise Resource Planning (ERP), and advised clients on maximizing strategic value within their supply chains. Customized and implemented SAP and Oracle applications for clients including IBM, VISA, Kraft, AON, Harris Teeter, HEB, UN, EDS, Walgreen’s, Sears Retail Auto Center, Allstate, American Stores, United Nations, General Motors, and multiple other major organizations. Planned and orchestrated daily workflow, created strategies, authored business plans, performed gap and risk analysis, established tactical goals and consistently exceeded client expectations and business goals.

Safeway

Vice President and CIO

February 1988 - March 1996 (8 years 2 months)

Pleasanton, CA

Directed the corporate information technology applications and operations vision for the organization with responsibilities for all IT functions and services provided within Safeway’s $12B dollar business. Provided visionary strategies and oversight of technology applications, architectures, and infrastructures across 18 data centers with a focus on current needs, and future needs of the organization.

Determined long-term information needs, systems development, hardware acquisition, and integration including mainframe, mini, macro, and client/server computing applications.

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Education

Stanford University Graduate School of Business

M.B.A., Business Administration, Management and Operations University of Illinois Urbana-Champaign

B.S., Business Administration / Information Technology Page 5 of 5



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