Warranty Administrator Data Entry

Sarah Hollenback

● Personal Address: **** North *rd St. Altoona, PA, 16601

● 570-***-**** *****@*****.***

SUMMARY OF QUALIFICATIONS I have approximately 10 years of experience in various jobs that have all involved working on data entry, Excel spreadsheets, Microsoft Word, etc. While in college, I worked as a security officer, where I did data entry for tasks such as inputting citations. After college I began as a part-time temporary cashier at a car dealership where I also did data entry. Through working there for 4 years, I moved my way up into becoming a warranty administrator for Chrysler, Jeep, Dodge and Ford. This job was in the accounting department and involved entering claims and ensuring the schedule was balanced. I have since been working with children who have disabilities, most recently as a Behavior Consultant for children with Autism (focusing on ABA therapy). ABA therapy is a science that uses evidence-based strategies and in order to track progress, I create monthly graphs for all of my clients for each of their goals in Excel through data entry. PROFESSIONAL WORK EXPERIENCE Journey Center Altoona, PA October 2020 - Present

Behavior Consultant

Assess and create treatment plans for children who are diagnosed with Autism Spectrum Disorder. Train and supervise direct care workers who implement the treatment plans and graph all of the data the direct care workers take into graphs in Excel. John Kennedy Ford Norristown, PA September 2019 - September 2020 Cashier

Providing customer service to those whose vehicle’s maintenance was complete and utilize Excel to settle the cashier drawer. Aveanna Healthcare Trevose, PA May 2018 - March 2019 ABA Aide

Following an IEP, supporting a student with Autism in an autistic support classroom, working one-on-one. Implementing a crisis plan for self injurious behaviors and creating and applying intervention strategies for escape behavior. theVillage Bryn Mawr, PA February 2019 - September 2019 Residential Treatment Counselor

Supported teenagers who have had a traumatic past in their daily routine after school to different therapeutic groups, reminders of healthy coping skills and encourage progression towards treatment goals. Progressions Behavioral Health Services Inc. Feasterville, PA June 2017 - January 2019 Mobile Therapist

Collaborate with a team from wraparound services (BHRS) to offer play therapy to children ages 5-11 with autism, ADHD, Attachment Disorders, etc.

Chapman of Horsham Horsham, PA July 2014 - May 2018 Warranty Administrator

Claims processing for all warranty claims for Chrysler Jeep Dodge Ram and Ford vehicles. Cairn University Security Langhorn, PA September 2010 - May 2014 Shuttle Driver/Dispatch

Data entry as well as dispatched patrol officers to designated areas, Drive the shuttle bus from stop to stop to pick up and drop off students.

EDUCATION Cairn University - On Campus Langhorne, Pennsylvania May 2014 Masters of Science in Christian Counseling

Bachelor of Science in Biblical Studies

ADDITIONAL INFORMATION AND SKILLS

● Skills: Analytical, healthy conflict resolution, empathy, note taking, paraphrasing, questioning, scheduling, summarizing, supervising, teaching/training, proficient in computers, Microsoft Office, very organized, interpersonal skills, efficient, dependable, great at time management, considerate, punctual and precise.

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