Front Desk Intake Specialist

Alisa Ramdial

Kansas City, Missouri · (***) *** - 5940 • ***********@*****.***

Objective

To seek a position where I can utilize my professional and managerial skills that will provide me with ample opportunity to apply all my experiences gained over ten years, to grow and contribute in the most efficient manner by being a key and effective team player with unlimited loyalty and commitment towards a company’s vision, goals, and successes.

Key Skills

Leadership management 50+ employees

Project Management commercial contracts

Sales: Revenue management, and Billing

Record Keeping, Quick books and Human Recourses Payroll Customer-Oriented Front desk health care Receptionist, Medical Records and scheduling Technical Skills Inc.

Microsoft Office, Outlook, Presentation

Axxess Medical EMR, batch billing

Professional Experience

Falcon Home Health Care, LLC – Tampa, FL. February 2017 – 2020 Assistant Administrator

• Execute medical records and human resource files audit for compliance regulations

• Prepare and facilitate P.A.C. Assist in credentialing

• Interview potential new hires and conduct orientation training for staff

• Create marketing strategies to obtain new home health and private care patients Maximum Home Health Care – Largo, FL. March 2016 – Current Intake Specialist

• Execute patients billing, coding, authorizations, and medical records via Axxess program

• Schedule home healthcare visits for patients to receive services by physical therapist

• Audit human resources employee files for compliance regulations

• Insurance Utilization and patient eligibility verification. STAR Building Services, LLC. – Tampa, FL. February 2005 – September 2010 CEO and Manager

• Manage contractual projects

• Supervise staff of 50+ employees

• Hire new staff and provide new hire orientations and trainings

• Schedule appropriate number of staff at each contracted locations Pyramid Commercial Cleaning Company – Tampa, FL. November 2001 – January 2005 Manager and Supervisor of Sales and Cleaning

• Maintain records of daily performance by clerical and cleaning staff

• Provide sales and support to obtain new business contracts within downtown Tampa, FL.

• Create work schedules for all clerical and cleaning staff

• Implement and supervise work and safety procedures performed by staff Education

• Abanos Private Secretarial School – Rio Claro, Trinidad & Tobago WI

(High School 1991 – 1995/Diploma)

• Abanos Private Secretarial School – Rio Claro, Trinidad & Tobago WI

(College 1995 – 1999/Business Degree)

• Transitional School – Tampa, Florida

(GED 2011)

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