Marilu Gonzalez

*** ******* **.

Santa Ana CA ***03

714-***-****

adqa1m@r.postjobfree.com

Accomplished and energetic Customer Service with a solid history of achievements in greetings customer, handling cash, giving refund on credit cards. Motivated leaders with strong organizational and prioritization abilities. Area of expertise including people person, cleaning and punctuation. Highly trained Dry Cleaner with strong clinical abilities and a successful career in both cashier and customers service facilities. Proactive and organized with passionate commitment to first rate patient care. Skills:

● Customer and personal service

● Speaking English/ Spanish

● Transportation

● Mathematics

● Team Player

● Active Listening

● Learning Strategies

● Education and Training

● Writing

● People Person

● Handling cash and credit cards

● Complex problem solving

Receptionist

January 2018-October 2018

Experience:

•. Provisión dental Laboratory

2030 W. Lincoln Ave. Suite G

Anaheim Ca 92801

Responsibilities:

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges Pack and shipping all cases to the dentist office. Text or call driver so they can pick up rush cases. Check everything was in order so the can be deliver . Resolve any problem with technician. Scan all the cases for the computer and file all the labslips in order by date. Customer Services and Cashier Sept 2012 - Jun 2017 Experience:

Nabers Cleaners

260 E. Dyer Rd. Suite A

Santa Ana Ca 92707

Responsibilities:Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers problems. Receive and mark articles for laundry or dry cleaning with identifying code numbers or name, using hand or machine markers. Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required. Receive payment by cash, check, credits cards, vouchers, or automatic debits. Issue receipts, refund, credit cards or change due to customers. Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure the amounts are corrected that theres is adequate change. Establish and identify prices of goods service or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Greet customers entering establishments.

Answer customers questions and provide information on procedures or policies. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers items. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Maid Apr 2010 - Feb 2011

Rosa Cleaning Service

Santa Ana

Responsibilities:Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Wash dishes and clean kitchens, cooking utensils, and silverware. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers . Reference:

Ruby Nunez Fernando Gonzalez Jose Gutierrez

714-***-**** 714-***-**** 714-***-****

Co worker Former Boss Co worker