Scrum Master

Florence Nyiawung Amin

Location: Upper Marlboro, Maryland. Mobile: 240-***-**** Email: **************@*****.*** Work Status: Citizen; Languages: English (Fluent), French (Competent) Key Qualifications:

• Demonstrated Servant leader Expertise in an Agile Environment: 8+ years of experience in facilitating stakeholders and team’s collaborations in operations, software development, target oriented achieved delivery and business development.

• Certifed Security +

• Certified SAFe 5.1 Scrum Master with 5+ years as a Scrum Master: Facilitating the use of Scrum Framework in the effective development and deployment of software. Coaching scrum teams on effective collaboration and communication in an agile environment. Certifications:

• Certified SAFe 5.1 Scrum Master

• Certifed Security +

Skills:

• Knowledge of various Agile frameworks: Scrum, Kanban Principles, Scaled Agile Framework

(SAFe), Lean waterfall, Project coordination, Risk Analyst, SDLC.

• Utilize agile project tool for project tracking like MS Project, Jira, Rally.

• Experienced in Agile techniques: User Stories, Test-driven development (TDD), Continuous Integration, Continues Improvement Mindset

• Leadership skills, excellent communication skills, strategic planning skills, ability to multitask, effective decision-making skills, time management skills, computer skills, interpersonal skills, Attention to detail, Commitment to aggressive program deadlines, Very strong organizational and collaboration skills, Passionate about team success.

• Excellent written and verbal communication skills. Ability to effectively communicate with co-workers across multiple disciplines.

Professional Experience:

CMnet Worldwide, Texas, United States July 2019 – Present Scrum Master (Contract position)

• Facilitates Scrum Events including Sprint Planning, Daily Standups, Sprint Review, Sprint Retrospectives, Sprint Demos & Backlog Refinement.

• Facilitates communication within the scrum team, product owner and stakeholders by focusing on scrum values of openness, honesty, and respect.

• Use Jira to monitor and track product development progress through different iteration.

• Ensures the effectiveness of development processes and using the matrix to guide team communication and resolve impediment when necessary.

• Together with the scrum team, define built, test, and deploy products while facilitating the continuous improvement, cadence and synchronization in the entire processes.

• Coach the scrum team to adopt effective communication strategies and interpersonal skills contributing improve team performance.

• Exceptional skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

• Strong communication and presentation skills/ Strong analytical and problem-solving skills

• Motivate the team to achieve goals and generate confidence whilst respecting and supporting colleagues and team members to reach their full potential

• Team player able to have a positive impact that can work with and communicate with individuals at all levels in an organization.

• Ability to motivate others to achieve goals and generate confidence whilst respecting and supporting colleagues and team members to reach their full potential.

• Demonstrates a proactive approach, getting things done, accountability & ownership, prioritizes own workload.

• Self-motivated and enthusiastic.

• Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, and implement SAFe practices.

• Define, provide and interpret sprint metrics to effectively plan and track sprint commitments and delivery

Authors Path Academy Texas, USA January 2016 – June 2019 Scrum Master (Contract position)

• Organized and facilitated scrum team’s events and related meetings.

• Assisted Product owners with backlog prioritization, backlog grooming, release planning

• Facilitated backlog grooming to achieve enough ready stories for the next sprint and reduce time of sprint planning.

• Utilized JIRA, Confluence, SharePoint, excel, and PowerPoint to manage and share relevant communication to team members and stakeholders.

• Monitored progress using the sprint report, velocity, burn up and burn down charts.

• Coached the scrum team and stakeholders where necessary to agile practices as outlined by the Scrum Framework.

• Managed the Scrum Event calendar to ensure all event meetings are held and stay within the time box.

• Outstanding communication, facilitation, negotiation, and coaching skills

• Planning and problem solving with product management and delivery teams

• Dedication to the work we do and the customers we serve/ Strong desire for team success

• Creative, innovative, and effective problem-solver

• Working with Tech shared services teams to remove impediments and obstacles for improvement of product delivery and cycle time

• Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations

• Guide teams to do their work in a way that minimizes key-person dependencies

• Developing an understanding of the business, market and industry trends. Guide the team on how to use Agile/Scrum practices and values to deliver projects with a high level of customer satisfaction. Contemporary Family Services, Maryland, United States May 2014 – December 2015 Community Support Worker Team Lead

• Coordinated and assigned work projects to team members.

• Evaluated team growth efforts and make recommendations for improvement to management and to better assist the needs of patients.

• Supported team members in resolving conflict resulting from client management.

• Supported management in decision making by facilitating the application field data.

• Facilitated leadership and capacity building training for the team as needed to better serve patients in the community.

• Performs other related duties as assigned.

• Used CredibleBh tool to track progress delivery of services to mental health patients across different providers

Resource Center for Env’t and Sustainable Dev’t, Buea, Cameroon December 2007 – April 2014 Program Management

• Strengthen useful skills in organization's executives by developing and recommending development programs.

• Ensured charitable funds were used for the purposes intended.

• Ensure appropriate indicators were employed for monitoring and evaluating.

• Coach the organization board on team building and continuous improvement efforts, with focus on the creation of a safe environment that supports healthy conflict and meaningful collaboration.

• Participate virtually in quarterly board meetings and provide unbiased insights and ideas from a third point-of- view on and strategic plans and internal policies. Education:

MSc. in Human Ecology October 2012 - August 2015

Vrije Universiteit Brussel, Belgium

Bachelor of Science in Sociology & Anthropology October 2004 - August 2007 University of Buea, Cameroon

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