Office Assistant Manager

ROZINE SMITH

***********@*****.*** 219-***-****

SUMMARY OF QUALIFICATIONS

10+ years of experience in clerical and administrative duties as a Office Manager/Office Assistant/ & Quality Monitor. I am an extremely devoted individual with a stellar background in scheduling appointments and performing administrative tasks .

EXPERIENCE

ABDelivery 2019-2021

Office Assistant/Driver

Utilized GPS tracking system to manage, trace and locate drivers within their assign locations.,Managed constantly shifting situations to prioritize customers needs, Monitored office employees to ensure they work productively and meet deadlines and company standards, Created documents and systems speeding up the setup and production.

Securitas

Security Officer 2014 –2019

Maintained the organization of the office area, Prepared logs and reports as required,Observed and reports activities and incidents at an assigned client site, Provide for the security and safety of client property and personnel. Madebperiodic patrols to check for irregularities and to inspect protection devices and fire control equipment, Controled access to client sites or facilities through the admittance process, Checked for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protected evidence or scene of incident in the event of accidents, emergencies, or security investigations.

Life Skills Institute

Substance Abuse Facilitator/Instructor/Program Coordinator, 2008 – 2013 Helped people who have substance abuse problems with alcohol and drugs, to identify problematic behaviors related to their addiction. Facilitated individual, group, and family counseling. Also conducted informative programs to aid people in preventing addictive behavior. Managed program budgets. Developed lesson plans. Facilitated staff communication. Instituted conflict resolution guidelines. Coordinated vendor relations. Monitored and coordinated drug screenings/testing for staff. Performed all record keeping, fiscal, and administrative duties.

Bureau of Developmental Disabilities, State of Indiana Quality Monitor/ Service Coordinator, 2000 – 2008

Coordinated services for disabled consumers with case managers and various other providers; Developed and maintained state regulated (ISP) Individual Support Plans; supervised implementation of (IEP) Individual Education Plans; Scheduled and mediated Inter Disciplinary Team meetings; conducted 90-day reviews for service providers; developed, updated, and monitored Person Centered Plans (PCP); Processed Indiana Level of Care Plans for developmentally disabled clients; disseminated state regulated changes to clients, support staff, and provider agencies; Liaison between vendors/providers and the State of Indiana

EDUCATION

Emerson High School

Gary, IN

1977

Certificate in Grant Writing/ Addiction Counseling South Suburban College - South Holland, IL

2009 to 2010

SKILLS

Invoices/Expense Reports/Payment Transactions

MS Office (Word, Excel, PowerPoint )

Vendor Negotiations & Management

Records Organization & Management

Teambuilding & Staff Supervision

References Available Upon Request

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