Academic Counselor Legal Assistant
Resume:
Marion Nalls
*** ********* ***** ************@*****.***
Brandon, MS 39047 601-***-****
EDUCATION
**** ************* ** **********-************ Workforce Development, ACE Trucking Company, Byram, MS
2015 Certification of Completion-Life and Health Insurance Pre-Licensure Mississippi Insurance Department, Jackson, MS
2000 Associate of Arts and Sciences-Pre-Nursing, Holmes Community College, Goodman, MS 1995 Certification of Completion-Certified D.A.R.E. Trainer/Officer D.A.R.E. Regional Training Center, Louisville, MS
1990 Certification of Completion-in Business and Office Technology, Holmes Community College, Goodman, MS
KEY SKILLS
● Basic computer literacy skills.
● Organizational skills.
● Strategic planning and scheduling skills.
● Time-management skills.
● Verbal and written communication skills.
● Critical thinking skills.
● Quick-learning skills.
● Detail-oriented.
PROFESSIONAL EMPLOYMENT HISTORY
Collections Specialist
Methodist Rehabilitation Center Business Office 01/2022-03/2022
● Contacted patients to follow up on non-payment.
● Negotiated payment plans.
● Resolved disputed items when there were discrepancies on bills.
● Handled all emails and incoming calls from clients regarding billing inquiries.
● Brought solutions to unpaid accounts.
Personal Vehicle Driver 11/2021-12/21
United Parcel Service (UPS) Jackson, MS
● Sorted and delivered packages to private homes and apartment complexes. Administrative Assistant III 12//2015-06//2019
University of Mississippi Medical Center, Center for Informatics & Analytics Jackson, MS
● Prepared, organized and stored information in paper and digital form.
● Dealt with queries on the phone and by email.
● Greeted visitors at reception.
● Managed diaries, scheduling meetings and booking rooms.
● Scheduled interviews with prospective candidates for positions within the department.
● Managed inventory of office supplies and maintenance of printing and copying equipment. Life Insurance Agent 05/2016-10/2017
PriMerica Insurance Company Madison, MS
● Sold, solicited, differentiated and negotiated insurance plans that matched the needs of my assigned or prospective customers’ portfolio.
● Maintained strong positive relationships, to ensure growth attainment and increase our firm’s reputation.
● Developed marketing strategies and promoted all types of new insurance contracts.
● Suggested additions/changes to existing ones.
Legal Assistant 03/2014-11/2015
University of Mississippi Medical Center, Office of General Counsel Jackson, MS
● Communicated with clients, gathering necessary documents and information to begin building a case.
● Conducted all initial research and provided information to the Lawyer.
● Managed all administrative responsibilities in the legal office.
● Drafted the first copy of legal documents.
● Organized all legal documents in a confidential way. Marion’s Professional Cleaning Services 03/2014-06/2015 Self-Employed Jackson, MS
● Responsible for all basic cleaning of five suites within the clinic.
● Cleansed floors and rooms including dust mopping, damp mopping, sweeping, vacuuming, dusting, picking up larger objects off the floor, and spot cleaning glass and windows.
● Cleaned restrooms, including restocking dispensers, emptying trash, cleaning and sanitizing fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors, and cleaning toilets and urinals.
● Vacuumed, emptied trash, and replaced liners.
● Set up, stocked, and maintained cleaning equipment and supplies.
● Monitored and maintained sanitation and organization of assigned areas. Customer Service Representative 05/2011-03/2014
University of Mississippi Medical Center, University Dentist, PLLC Jackson, MS
● Greeted patients and visitors and provided instructions/directions as needed.
● Ensured patients signed in on patient log.
● Identified and assessed customers’ needs to achieve satisfaction.
● Obtained and reviewed patient information for accuracy and completeness and assisted patients as they complete forms when necessary.
Unit Clerk 03/2010- 5/2011
Baptist Health Systems Jackson, MS
● Processed patients’ orders by coordinating blood tests, x-rays, and imaging.
● Pulled charts requested by the assistants and schedulers.
● Maintained patients’ records.
● Managed patients’ appointments by checking them into a particular hospital unit.
● Reviewed and verified information in outgoing correspondence to patients and doctors' offices.
● Generated recall letters to patients and placed them on the recall desktop for assistants to review.
● Verified complete file contents and matched file contents to patient history in computer.
● Reviewed all faxes sent to medical records and placed in the appropriate folder to be indexed.
● Maintained confidentiality, information security and ethical behavior when handling all company and medical records information during transport, storage and disposal.
● Attended and participated in required educational training sessions and staff meetings as scheduled and assigned.
Medical Records Clerk 11/2008 – 9/2009
Mallory Women’s Health Clinic Lexington, MS
● Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into the computer.
● Protected the security of medical records to ensure that confidentiality is maintained.
● Processed patient admission and discharge documents.
● Reviewed records for completeness, accuracy and compliance with regulations.
● Compiled and maintained patients' medical records.
● Delivered outstanding service, exceeded expectations and built long-term loyalty. References
Rosalyn Davis, Instructor
Holmes Community College-Ridgeland
412 West Ridgeland Avenue
Ridgeland, MS 39157
******@********.***
Pamela Fells, Academic Counselor
Holmes Community College-Ridgeland
412 West Ridgeland Avenue
Ridgeland, MS 39157
******@********.***
Michael D. Box, Manager-Enterprise Informatics and Analytics University of Mississippi Medical Center
350 W. Woodrow Wilson
Jackson, MS 39213
****@***.***
April Brown, Office Manager
University of Mississippi Medical Center
School of Dentistry
2500 North State Street
Jackson, MS 39216
******@***.***
Howard Brown, Vice President/CFO, VP-Business & Finance P.O. Box 17760
Jackson, MS 39217
******.*****@*****.***
Dr. Romona White, College Instructor
Shorter University
1903 Phoenix Blvd.
Atlanta, GA 30349
*********@*****.***
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