Employment Coordinator Resources Manager

ALLISON M. PETRELLA

*** ******* ***** ******, ** 60543 (C ) 630/917-7320 ***********@*****.*** HUMAN RESOURCES PROFESSIONAL

Over 20 years of experience in HR leadership and collaborative relationships. A strategic thinker and decision-maker with a proven ability to evaluate the impact of decisions on all aspects of business. Known for

“getting things done” and driving results – through innovation, partnership, preparation, planning and execution – as a trusted advisor. Reputation for problem solving and developing value-based strategic solutions. Employee Relations Policy Development & Management Business Performance Conflict Resolution Critical and Strategic Thinking Cultural Excellence Talent Acquisition Program Development & Enhancement Organization Effectiveness PROFESSIONAL EXPERIENCE

NORTHWESTERN MEDICINE HEALTHCARE (NMH), Chicago, IL 1996 – 2022 NMH is a non-profit healthcare system affiliated with the Northwestern University Feinberg School of Medicine, in Chicago, Illinois with a medical staff of over 4,000 physicians and 30,000 employees. NMH serves patients at over 200 sites across Chicago including 11 hospitals (research hospitals, acute care facilities, and academic centers).

Human Resources Director, 2015 – 2022

NMH Delnor Hospital, Geneva, IL

Oversaw HR Business Partner team and worked with leaders to influence and drive change to align business with overall mission and vision of the organization.

Worked closely and collaborated with Delnor Executive Team in execution of the HR Strategic plan for the hospital.

Consulted with HR Centers of Excellence (COEs) to meet leader expectations and to communicate, implement and execute HR programs and initiatives. A few proud accomplishments:

Delnor Culture Initiative: Instrumental in leading culture shift project with executive team, 2016 – 2019.

- Increased employee satisfaction achieving at top decile at Delnor Hospital, best scores in the NMH system.

- Patient satisfaction was also significantly elevated.

Wellness initiative: Fall 2020 during Covid-19 crisis.

- Led a team of leaders to implement indoor and outdoor walking paths.

- Both initiatives were featured stories on NMH employee home page.

- Proactively created a wellness calendar that included: mental health rounds, ensured breaks, delivery of treats to each department, and held various contests for "being well" and spreading the word.

Happiness Book Club: Partnered with ACNE to launch a 4 month book club “The Happiness Advantage” with leaders.

- Presented to West Region Leadership due to value and participation.

- Increased satisfaction scores in 4-months.

Human Resources Director, Service Delivery, Employee Health and Workers’ Compensation, 2013 - 2015 Previously Cadence Health (NMH Central DuPage Hospital, Winfield & NMH Delnor Hospital, Geneva, IL)

Chosen by VPHR and Cadence Health Executive Team for newly created HR Director position at Delnor Hospital subsequent to merger of CDH and Delnor Hospitals.

Oversaw HR Business Partner Team and worked with leaders to influence and drive change to align business with overall mission and vision of the organization

Oversight of West Region Employee Health Team ensuring required compliance elements were met across the system.

Accountable for the management of the Workers’ Compensation program for the West Region. Allison Petrella Page Two

Human Resources Manager, Service Delivery and Employee Relations, 2010 – 2013 Cadence Health, Central DuPage Hospital, Winfield, IL & Delnor Hospital, Geneva, IL Chosen by VPHR for new system employee relations position overseeing two health systems with 6,000 employees.

Responsible for managing, coaching and mentoring Business Partners of the HR Workforce Planning team.

Coached leadership through application of the HR Corrective Action Plan process and all HR Employment Standards policies.

Served as main HR contact for all discrimination and legal charges.

- Represented organization at all EEOC/IDHR mediations, fact finding conferences, depositions, all other legal hearings and settlements with a judge.

Managed departmental budget for employee relations and compliance, including all legal costs and fees.

Interpreted and applied the major laws, statutes and acts that affect employers.

Developed, implemented and trained leadership on behavioral interviewing, leave of absence, conflict management, anti-harassment, non-discrimination and effective documentation.

Served as senior team member and strategy expert on HR Leadership Team.

Developed, wrote and implemented HR policies and practices, as well as position statements and legal contracts.

Mediated conflict between employees and departmental teams.

Collaborated and partnered consistently with colleagues of the Employee Assistance Program and Employee Health Department to work through employee issues.

Served as HR Chapter Leader for all regulatory bodies and participate in all hospital surveys.

Oversaw all elements of compliance and employee record keeping for system including licensure, competencies, evaluations and education.

Oversaw and managed in-house, on-site agency/contracted services and vendor relationships.

Facilitated internal grievance/problem resolution process.

Managed and approved all solicitation and distribution for organization through HR’s Solicitation Policy.

Assisted HR Operations team with annual open enrollment and benefits administration. Human Resources Manager, Compliance and Employee Relations, 2000 – 2010 Central DuPage Hospital, Winfield, IL

Chosen by CDH Leadership and Joint Commission Steering Committee to represent CDH and HR as Joint Commission Chapter Leader for HR.

Oversaw HR Compliance and File Room Team.

Directed and led annually a multi-disciplinary team across the system to complete a Joint Commission Periodic Performance Review and score various HR standards for tri-annual survey of hospital.

Conducted nursing exit interview study and presented findings to CEO and VPHR with goals and action plan to improve retention.

Facilitated and oversaw process for mass reduction of staff of more than 400 individuals over a 2 year time frame.

Researched, implemented and trained all leadership on new job description, annual competency and evaluation process.

Specialized and trained all leadership on conflict resolution.

Revamped file room to create efficiencies for employment records of 4,200 employee records.

Completed Gretchen Dahlen’s (The Dahlen Company) quality improvement course and presented case study to the CDH Executive Team.

Created and implemented bonus plan for patient care areas with high vacancy rates.

Led various focus groups in all areas of organization to improve employee satisfaction and retention.

Designed, implemented and oversaw “Bring your Child to Work Program,” meeting all confidentiality and privacy laws.

Facilitated all Service Excellence trainings (We Care Workshops) across the system. Allison Petrella Page Three

Employment Coordinator, 1996 – 2000

Central DuPage Hospital, Winfield, IL

Selected to manage and implement new employee on-boarding process.

Recruited and hired all clinical, non-clinical and management staff and negotiated all salaries.

Handled employee relations issues.

Managed all advertising, including advertising budget.

Facilitated New Employee Orientation.

Participated in pro-active planning with managers to ensure staffing expectations were met.

Worked with outside agencies and negotiated contract rates. BANNER PERSONNEL, Naperville, IL 1992 – 1996

Banner’s team of staffing professionals listen to the employment needs both of their applicants and their client companies to match an individual’s experience and educational background to the client’s job description and corporate culture.

Senior Placement Consultant

Served as the sole representative to successfully negotiate Banner’s largest client.

Fulfilled all their staffing and employee relations needs. EDUCATION

Bachelor of Arts in Communication

Eastern Illinois University, Charleston, IL

International Study Program, Loyola University, Rome Center, Rome, Italy Primary emphasis on Italian Language and Culture, Traveled extensively throughout Europe PROFESSIONAL AFFILIATIONS & COMMITTEES

Member, Society of Human Resources Management, SHRM Member, Metropolitan Chicago Healthcare Council, MCHC, Chicago, IL Past Member, Blue Print for Success,College of DuPage, Glen Ellyn, IL Human Resources Advisory Board

National Association of Professional Women

Emergency Management Committee

Employee Satisfaction Steering Committee

Joint Commission Steering Committee

Spiritual Journeying at Work Council

Rapid Improvement Events Committee(RIE)

Recruitment and Retention Committee

Service Excellence – Standards and Expectations Team Charter Committee Staffing Effectiveness Committee

Culture of Safety Committee

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