Lilyan Beth Sulcer

**** ********** **. ***** ***** TN 37379 615-***-**** adq9u2@r.postjobfree.com

EXPERIENCE

****-******* ****** ******** – Retail/Destination Town

• After selling one of our Boutiques/Tearoom in a destination town, we now have only one. Southern Charm Home & Parks + Price Clothing Co., in Columbia TN. Responsibilities range from HR – Buying – Marketing – Brand Empowering for Local and Regional Artisans - Janitor – as well as booking events/special occasions & Hostess in our Tea Room. Design consulting for staging and home refresh while also working with builders on projects. Implementing customer service in all aspects of our business. My daughter in law is ready to take over.

1994-2017 Founder/Owner Family Business – Claim Services

• Servicing TN ALA GA FLA our company, Project America Claim Services, specialized in transit claims within the VanLine industry and/or all things of loss Transit Related. This company was founded by my late husband and myself to work as a private firm who handled any claim which was filed. Content/Personal Property including auto and/or residence damages were all part of what we were entrusted to handle for swift resolution. We specialized in data acceptance of the initial claim filing process – research – LKQ – every aspect of the file until we closed it. 2

Pg. 2 Sulcer, Lilyan

• Working with all third-party companies and of course most importantly the homeowners. Understanding the most updated guidelines and regulations set for by the individual carrier and the State mandates – all for the end goal of customer satisfaction and appreciation that we worked promptly and proficiently to make an unpleasant situation into a compassionate resolution. Education

University of Tennessee Chattanooga 1983-84

Continuing Education *Insurance Claims CPPC 1994-2008 Looking to continue using my skills * PROBLEM SOLVING * CRITICAL THINKING * ORGANIZATION * LEADERSHIP * ADAPTABLILITY * TEAMWORK * in a career which will take me past retirement age.

STRENGTHS

+Prepared +Good Listener +Value Time +Adaptable +Detailed MEET ME

My name is Lilyan “Beth” Sulcer, I currently reside in Chattanooga, TN. My grandchildren are the fun of my off time with sports and school activities, but traveling is my passion. I look forward to having the opportunity to work with your team.

Lilyan Beth Sulcer * adq9u2@r.postjobfree.com * 615-***-****