Account Specialist Manager

MARYELLEN DUDZIAK

NORRISTOWN, PA

610-***-**** (H) • 484-***-**** (C)

PROFILE

Senior Technician with expertise managing settlement and reconcilement teams in the mutual fund industry servicing traditional transfer agent clients along with sub-accounting clients. Skilled in multi-tasking and managing projects simultaneously. Areas of expertise:

• Transfer Agency

• Mutual Funds

• Problem Solving

• Asset Management

• Analytical Skills

• Financial Services

• Settlements

• Account Reconcilements

• Banking

PROFESSIONAL EXPERIENCE

BNY MELLON, King of Prussia, PA 2015 - Present

Global Investment Company that delivers informed investment management and investment services to their clients. SR. Technician-Investor Services – Hedge Funds

Prepare Cash Balance recon report and perform daily DDA reconcilements. Prepare variance report on a weekly and monthly basis. Pull monthly DRAS reports for Transaction tracking, Management Fees and Share Register reports. This includes doing a settlement with each of the reports to ensure that we are in balance. Prepare emails for Transaction Tracking, Management fees and Share Registers for all of the dealers associated, this includes password protecting, zipping files and attaching the files to the emails. Prepare and send monthly % of ownership, TT by state and Blue Sky reports. Prepare and send monthly escrow break wires. Perform same functions for quarterly dividends.

BNY MELLON, King of Prussia, PA 2012 - 2014

SENIOR UNIT MANAGER- FINANCIAL CONTROL ON SHORE SUPPORT Selected by management to develop and manage a special offshore initiative that transitioned servicing of clients including managers, supervisors and analysts in Pune, India.

• Ensured deadlines were met by providing settlement information to Accounting and Custody departments to meet Client specifications.

• Ensured open unreconciled items were resolved in a timely manner, researching and clearing items to guarantee compliance with internal requirements.

• Updated procedures and processes as necessary in a database to include and ensure all recent changes were covered to meet Client service level agreements.

• Performed oversight review to validate that all required documents were included in settlement and reconcilement packages to meet audit requirements.

• Developed tracking mechanisms to ensure the Pune Team was preforming all tasks effectively and timely.

• Served as point person for client initiated Fund events for all of the nearly 60 clients serviced in Pune. BNY MELLON, King of Prussia, PA

(Acquired PNC Global Investment Servicing in 2010) SENIOR UNIT MANAGER -FINANCIAL CONTROL 1995 -2012

Management oversight to ensure appropriate coverage for capstock reporting settlements and ODA reconcilements were in place for a team consisting of 6 to 12 account specialists. PAGE TWO MARYELLEN DUDZIAK

Fund Settlement

On a daily basis, managed Financial Control team responsible for providing mutual fund capstock (cash availability) to various Fund Accounting agents, Portfolio Managers and the Clients.The team updates the cash availability activity with estimates representing the previous day rejected trades and approved prior day transactions. The team performs cash settlement with the clients various Custody agents and submits associated wire transfer instructions to the wire room. As part of the settlement process, specialized reports and transmissions are generated to feed data directly to Client Fund Accounting and Custody applications. The data is delivered multiple times per day based on client designated deadlines. Demand Deposit Account Reconciliation

Reconciled mutual fund transactions with the bank statement activity. The team identifies reports and resolves all exception items in a timely manner to eliminate financial exposure. The team processes internal ODA book transfer money moves to assist exception item resolution. The team signs off on all adjustment and wire processing requests prior to transactions being processed. All incoming shareholder wires are reviewed and submitted for processing, and end of day due money is reconciled to ensure all final transactions are completed. SENIOR UNIT MANAGER - FINANCIAL CONTROL (CONTINUED)

• Ensured settlement of the Service Level Agreements were consistently in compliance.

• Monitored and resolved outstanding DOA unreconciled items, specifically those aging beyond 10 business days.

• Collaborated on client events such as fund mergers, conversions and deconversions, resulting in more accurate transactions.

• Participated in cross site and site specific high profile projects and/or initiatives.

• Prepared ODA item count reports for Senior Management on a weekly and monthly basis.

• Hired, trained, and conducted performance appraisals for account specialists.

• Supported the promotions and transfers of account specialists to other departments. FUND PLAN SERVICES, Conshohocken, PA 1986-1995

Financial Control Account Specialist

Provided daily capstock activity to Fund Accounting agents as well as Custody instructions to Custodial Banks. Performed daily DOA reconcilements. Researched ODA unreconciled items using various software applications. Prepared weekly item count reports. Trained and guided new staff members. EDUCATION

Accounting and Business Management

Montgomery County Community College

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