Customer Service Sales Associate
Resume:
Joseph Vargas
Cincinnati, OH *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Prep Cook/Dishwasher
Sharonville convention center - Cincinnati, OH
April 2022 to Present
• Prep food for specific event.
• Help cook bread rolls, hors d'oeuvre, etc.
• Help with plating.
• Clean all dishes such as utensils, dinner plates, salad plates, dessert plates, serving trays, pots, pans, etc.
• Sweep and mop kitchen, clean any other area as needed by supervisor. Warehouse Worker
Gorilla Glue - Cincinnati, OH
September 2021 to February 2022
• Operate automatic packaging equipment (ie: imprint equipment, box labeler, epoxy filling machine).
• Verify the proper components are being assembled.
• Document in process and end of line inspection.
• Perform change overs on equipment.
• Replace simple mechanical wear parts.
• Keep an accurate count of production.
• Label finished goods with part number and quantity.
• Pack goods directly onto pallets, in displays or holding trays.
• Willingness and ability to be certified to run various machines.
• Willingness to work in other departments.
• This position requires ability to work 10hrs.
• Frequent and repetitive lifting is required.
• Ability to manage and communicate effectively.
• Ensure all safety guidelines are followed by you and each member of the team and that all safety violations are reported properly and immediately.
• Willingness and ability to train other operators to operate equipment. Men's Department Supervisor
T.J. Maxx - Cincinnati, OH
December 2019 to August 2021
• Established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs during customer interactions
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts ongoing recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintenance of a risk-free environment
• Performs other duties as assigned
Sales Associate
Ross Dress For Less - Cincinnati, OH
October 2019 to December 2019
• High energy and a drive to win attitude
• Ability to self-motivate through setting and achieving goals
• Ability to stay up to date on product knowledge and transfer knowledge to customers
• Develop strong and lasting relationships with customers
• Assist in designing customers’ homes by confidently mixing different furniture styles
• Partner with all store team members to create an easy transaction
• Supervise floor sales
• Supervise cashiers and register transactions
• Answered product and service related questions
• Made outbound calls to prospective customers
• Managed customer escalations
• Purge, process, hard tag, alarm, then run clothing or other item to the sales floor.
• Use SLR scanner to scan boxes off of truck delivery Pizza Maker and Cashier
Marco's Pizza - Cincinnati, OH
September 2019 to November 2019
• Make pizza dough from scratch.
• Size and portion all toppings.
• Take customer orders.
• Clean ceilings, floors, tables, vacuum rugs, etc.
• Make subs, wings, boneless wings, pizza from scratch, cheesy bread, cinnamon squares, chocolate brownies, etc. Note most of these were made fresh and never frozen or from another day. Warehouse Worker
Inergroup - Cincinnati, OH
July 2019 to October 2019
• Standing on the feet for 8-9 hours a day and lift up to 60 lbs on average consistently.
• Reading simple documents and instructions including diagrams and templates and executes SOPs.
• Responsible for individual production/quality standards.
• Performs tasks at a higher productivity level standard.
• Ability to work overtime.
• Wraps product units for shipment.
• Attends work on a regular and consistent basis to ensure responsibilities are attended to.
• Basic arithmetic skills related to measuring and verifying dimensions in manufacturing documentation and skilled in safely using power tools in addition to other standard manufacturing tools and equipment.
• Work in a team-oriented environment.
• Excellent hand/eye coordination.
• Continually develop cross-training on all aspects of the window manufacturing process.
• Capable of following both written and verbal instructions.
• Solid attendance record.
Saute Cook
Noodles and company - Cincinnati, OH
July 2019 to October 2019
• Greet guests to make them feel comfortable and welcome.
• Take guests food orders and handle cash and credit transactions.
• Answer any guest questions.
• Serve food to guests and respond to any requests.
• Prepare food items and cook quickly and accurately; this could include preparing noodle dishes, appetizers and salads.
• Ensure the restaurant is always clean and welcoming for guests.
• Work with your team to prepare the restaurant for each shift.
• Walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds.
Host
El Original TX MX
January 2017 to August 2018
Greet and seat guests.
● Clean and organize menus.
● Put in take-out orders and deliver them to customers.
● Take orders and deliver room service.
● Bussing tables and cleaning areas of the restaurant.
● I would assign servers tables based on their sections.
● Light maintenance around job.
Intern
Librarians of tomorrow(LOTS)
January 2017 to June 2018
Answering customers questions.
● Scanning, alphabetizing, and reshelving books in proper order.
● Reception work for about 2 hours a day.
● Helping the children librarian with setting up displays and crafts for children. Intern
Armageddon Tattoo shop/ ink Gallery
July 2016 to September 2017
Reception work(picking up phones, dealing with orders, talking to customers, etc).
● Cleaning the front of the shop, the back of the shop, emptying garbage cans, cleaning air conditioners, bathrooms, organizing cleaning products, and sterilizing tattoo stations. Skills and Abilities:
● Organized.
● Persistent.
● Open minded.
● Responsible.
● Multitasking.
Intern
The New York City College of Technology- Mechatronics Center September 2016 to January 2017
Designing a robot using an application called autodesk inventor. Groundswell Teen Empowerment Mural Apprenticeship
October 2015 to April 2016
Collaborated on one mural with other high school students.
● Learned new art techniques, such as creating a portfolio, painting skills, different ways of shading, etc.
● Got paid $60+ every other week, plus a $200.00 stipend. Student Counselor
Beacon N. Brooklyn YMCA
September 2014 to October 2015
Helped children ages 7-15 with homework.
● Created S.T.E.M (Science, technology, engineering and math) activities.
● Cleaned rooms after homework help.
● Obtained supplies and running errands.
Education
High school or equivalent
Skills
• MULTITASKING (5 years)
• Shipping And Receiving (Less than 1 year)
Assessments
Inside Sales — Proficient
November 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Reliability — Proficient
September 2019
Tendency to be dependable and come to work
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Personality: Customer Service Fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Attention to Detail — Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Work Style: Reliability — Proficient
January 2020
Tendency to be dependable and come to work
Full results: Proficient
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