Customer Service Student Ambassador

Antwarn D. Sanders

Address: ** ***** *** *** * Atlanta, GA 30350 Phone: 404-***-****

Email: **************@*****.***

OBJECTIVE: Sports Studies major with experience in communication, customer service, coaching and training

I am currently seeking work opportunities as well as a potential internship position. EDUCATION: Reinhardt University (Waleska, Ga)

Bachelor of Science in Sports Studies Concentration in Sports Administration with 100% tuition paid

May 2021

Related Course Work and Professional Development:

Texas A&M University (College Station, TX)

Major: Geography Minor: Communications and Business August 2015-2018

Georgia State University

Dual Enrolled as a high school student taking core curriculum courses September 2013- May 2015

Booker T. Washington High School (Atlanta, Ga)

.August 2011- May 2015

EXPERIENCE: Atlanta Marriott Marquis (Atlanta, Ga) Guest Service Associate - At Your Service Department

• Served on a team of 15 per shift providing elite room service to guest

• Delivering food, amenities to guests

• Resolving problems as identified to meet guest expectations Whataburger, (College Station, Tx) Earned a TEAM LEADER Position

• Assist crew members in various food prep stations

• Managed 12 employees in food workstations

• Assist managers with logistics, customer service and guest relations

• Assisted in safety and security regarding cameras and safe environment. 12th Man Foundation Concierge Team: (Texas A & M Alumni Program) (College Station, Tx)

• Student Ambassador supporting alumni with their seats at games

• Greeted alumni at events and took care of any needs

• Served as hospitality host and official greeter season pass members/suite holders Jan 2019-April 2019

FEB 2016- AUG 2018

August 2017-May 2018

SKILLS/ ATTRIBUTES: Microsoft Office Suite, Customer Service, Time Management, Leadership, Team Player, Perseverance

CERTIFICATIONS:

1. Brain Bench Certification Listening Skills

2. Everfi Financial Literacy

HONORS, AWARDS, ACCOLADES:

• Gates Millennium Scholar

• POSSE Scholar

• Brumley-Grad Scholar

• Ronald McDonald Scholar

• Future Business Leader (FBLA) Member

COMMUNITY INVOLVEMENT:

Georgia State University Dual Enrollment Project - Personal Give Away November 2014 collected and dispersed canned goods, clothes, bread, sandwich meat, peanut butter, jelly, and juice for people in the downtown Atlanta area.

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