Customer Service specialist

Erin Stokes

Bonita, CA *****

***********@*****.***

+1-619-***-****

Work Experience

Tire Sales

self-employed - San Diego, CA

January 2018 to Present

Acquire used tires

Assess usability/quality of tire

Clean, condition tires

Cold-sell to local used tire shops

Office Assistant

San Diego State University American Indian Studies Department - San Diego, CA June 2005 to June 2008

1. Serve as front office clerk

2. Answer phone calls

3. Serve as secondary liaison to local Indian tribes community 4. Deliver monthly check from Tribal payee to appropriate office 5. Make copies of student exams for professors on staff Shift Supervisor/Barista

Starbucks - La Mesa, CA

June 1997 to June 2004

Primary Night Closer/Keyholder

Supervise staff of 5 for next-day preparation procedures while providing superior customer service and preparing superior quality beverages

Perform daily accounting duties with 3-4 cash registers In store safe drops of Dailys

• Coffee tasting specialist in-store

• Conflict resolution specialist

Education

Bachelor's degree in Anthropology

San Diego State University - San Diego, CA

June 2005 to June 2008

Skills

• Customer service

• Conflict management

• Merchandising

• Supervising experience

• Product specialist

• Cash management

• Fraud protection

• Keyholder

• Barista Experience

• Office Administration

• Ability to see bigger picture

• Empathetic

• Stick-to-it-ive-ness

• Ability to see multiple points of view

Contact this candidate