Sales floor team leader
Resume:
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ZS lll viv A i
KAREN DANDY
SUMMARY
Customer-focused Sales Floor Team Leader with 10+ years of experience driving sales,
delivering exceptional customer service and boosting revenue. Friendly with excellent
communication and interpersonal skills to facilitate repeat business. Skilled at
coaching and training sales employees to become top performers.
Proven skills in promoting products and boosting revenue by connecting with
customers and effectively communicating sales recommendations. Wel-organized,
reliable and experienced in setting up displays, restocking shelves and supporting
in-store customers with knowledgeable assistance. Enhance store loyalty with
unparalleled support.
EXPERIENCE
Sales Floor Team Leader
Target Augusta, GA May 2003 - March 2022
+ Assisted with training, development and mentoring of sales employees.
+ Delegated tasks to maintain efficient workflow.
+ Communicated sales goals and key performance indicators to employees.
+ Facilitated store opening and closing procedures, securing valuables, arming and
disarming alarm system and inspecting premises for urgent needs.
+ Conducted safety walks of store floor and reported hazards to appropriate
personnel for immediate remediation
+ Processed payments and retumed accurately receipts, cash, coin and cards to
customers.
+ Checked store shelves and restocked products from inventory in back room.
+ Established exemplary skills in verbal and written communication and active
listening through working closely with customers and sales support staff.
+ Empowered team to exceed sales quotas through regular training, effective
coaching and close mentoring
+ Trained and developed new team members to improve product knowledge and
selling abilities.
+ Cross-trained on different positions to best support team during peak periods
+ Hired and trained 50 team members to cary out department tasks.
+ Made outbound sales calls to contact prospective leads, using effective
communication skills.
+ Reported sales metrics and statistics to management and stakeholders
+ Assisted in strategic planning and setup of merchandise displays to promote target
products and attract customer traffic
+ Assisted in creating detailed plan-o-grams to maximize space and optimize display
for merchandise.
+ Coached and mentored employees by offering constructive feedback and taking
interest in long-term career growth.
CONTACT
& ********@*****.***
© Augusta, GA 30906
SKILLS
+ Team member motivation
+ Merchandising proficiency
+ Multitasking
+ Friendly, positive attitude
+ Organization
+ Supervision & leadership
+ Communication
+ Workday
+ Staff training and motivation
+ Opening and closing procedures
+ Active listening
EDUCATION AND
TRAINING
Associate in Electro’
Technology
Aiken Technical College, Graniteville
sc
May 2005
s En,
eering
Associate in Computer Engineering
Technology
Aiken Technical College, Graniteville
sc
May 2005
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