Customer Service Phlebotomist

BARBARA J. JACKSON

Phone: 954-***-****

***********@***.***

Objective

Experienced Phlebotomist bring 20 years’ experience to growing laboratory. Expert in all forms of venipuncture, capillary puncture, and special collections .Skilled in accurately collecting specimen for quick testing and diagnostic turn around.

Employment History

Specimen Processor 7/2021- Present First Path Laboratory Pompano Beach FL

Processing laboratory samples from patients as they come into the lab. Preparing specimens for testing, delivering specimens to different parts of the lab as needed, Recording test results. Clean and Stock area.

Phlebotomist 07/2020 - 07/2021 Quest Diagnostics Miami Beach FL

Enter patient lab test orders from Doctor into compute rafter entering order, I would draw the blood test order. When specimens are clotted and ready I would spin blood in centrifuge, separate and process the specimens. Freeze or Refrigerate specimens that requires them to be. I would than prepare specimens for shipping, clean and stock area for the following day.

Phlebotomist 08/2016 - 05/2020 University of Miami Health System Coral Springs, FL

Drew patient’s bloodwork for Chemotherapy. Enter patient information for the lab test order, customer service, and processing specimens to send out to lab for testing. Prepare paperwork for blood transfusions. Prepare slides and review on microscope for correct cell count to be sent over to Doctor.

Phlebotomist 09/2005 - 01/2016 LabCorp Hollywood, FL

Enter patient information with lab test order, customer service, phlebotomy, and processing specimens to send out to lab for testing. Accomplishments I achieved many multi-tasking skills I have learned computer skills specimen processing skill as well as improved my phlebotomy skills while working with LabCorp. Computer Skills, Specimen processing, Pre Employments testing, DNA testing, Communication and how to enter-act with customers.

Laboratory Assistant/Customer Service

03/2002 - 09/2005

Life Extension Foundation

Fort Lauderdale, FL

Performs routine medical laboratory tests for the diagnosis, treatment, and prevention of disease. May work under the supervision of a medical technologist, writing up requisitions for blood test ordered by physician, preparing specimens to send out for testing. Taking customer calls and assisting then with their request. Mailing out Prescriptions to patients for blood draw. Accomplishments Customer Service Skills, I learned how to prepare Blood test Prescriptions specimen processing. Computer Skills, Phlebotomy skills, and customer service skills

Phlebotomist

01/1999- 12/2001 Scientific Staffing Fort Lauderdale, FL

Phlebotomist Drawing Blood and preparing specimens to send out for testing Setting up draw stations and putting away lab supplies. Accomplishments Learned how to utilize my phlebotomy skills. I learned customer services skills also. Phlebotomy, Customer service, and Patient Care

Education and Training

03/2003

Faith Fellowship Institution

Lauderdale Lakes, FL

1 Year of College or a Technical or Vocational School

Phlebotomy/Patient Care

01/2003

Ruby's Academy Sunrise

City of Sunrise, FL

Vocational School Certificate

Home Health Aide

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