Account management

Michael Firca, Vernon Hills, IL. ***** 847-***-**** *******@*****.***

Professional Summary

Analytical, strategic-thinking and meticulous sales professional with over 20 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Talented at identifying customer needs to deliver effective solutions. Tactical team builder and energetic strategic planner, ready to take next career step with company offering room for advancement.

Skills

Business development and planning

Strategic account development

Analytical problem solver

Direct sales

B to B sales

Online marketing strategies

Search engine optimization expertise

Strong interpersonal skills

Verbal and written communication

Positive and upbeat

Work History

Social Media Manager 09/2015 to Current

Effective Frequency, Inc – Vernon Hills, IL

Responsibilities include: increasing engagement across multiple social media sites, combining existing and new marketing campaigns, creation of informative and anticipated posts and daily interaction and maintenance.

Capabilities include planning and developing marketing and advertising strategies, acting as a liaison between the end user and contracted specialists all while staying within budget.

Outbound Telemarketing Management, analyzing metrics and training associates to achieve best results.

Devised strategies and roadmaps to support product vision and value to business. Sales Advisor 08/2013 to 08/2015

Rust-Oleum Corporation/WATCO – Vernon Hills, IL

Inbound and outbound sales calls, marketing Watco's industrial floor and wall coatings for both interior and exterior applications including industrial and large residential needs.

Spent numerous months as top producing Salesperson in the United States.

Site visits to customers, evaluating application sites and recommending products, including primers, surface preparation needs and other customer service support.

Discovering square footage and providing competitive quotes while remaining profitable for Rust-Oleum. National Pharmaceutical & Medical Supply Sales Representative 05/2011 to 08/2013 Med-Vet International / American Health Service – Mettawa, IL

Top producing Pharmaceutical Sales Representative for 2012.

Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.

Established successful end user and large volume re-seller, accounts.

Prepared presentations and quotes, effectively targeting past needs and current industry trends to increase sales while adding value to my services.

Account Manager 09/2008 to 04/2009

Dell, Inc – Buffalo Grove, Round Rock, IL, TX

Developed new territory and successfully closed over $1.5 million of new business within seven months.

Grew corporate and global account base profitably, while keeping client satisfaction the priority.

Guided CTO's, IT Directors and Managers within each account through software procurement, software asset management process and educate on software licensing programs and overall best practices around.

Created new business relationships through cold calling, networking, and marketing events. Account Manager 09/2007 to 07/2008

CDW Corporation – Vernon Hills, IL

Numerous days, each consecutive month, as top producing Account Manager in both profit and revenue.

Responsible for all aspects of account development and project management of a multi-million dollar book of business.

Supervised sales cycle of corporate accounts so well, management used my accounts as the standard for training new hires in my vertical of Small Business.

Always in the top percentile of Account Managers for requirements guiding success. Director, Sales And Marketing 01/2001 to 07/2003

Ocular Design Group, Inc. – Lake Bluff, IL

Exceeded team goal by 20% totaling $1.2 million in separate client contracts.

Negotiated two “exclusivity” contracts resulting in corporate revenue increase of over 30%.

Directed sales and marketing departments consisting of nine professionals, including two managers, while still personally managing our organizations largest, most profitable clients.

Accountable for financial controls including marketing ROI and P/L reporting to corporate officers.

Achieved client retention of nearly 100% by teaching and practicing a consultative sales relationship. Account Executive, ECommerce 02/2000 to 01/2001

W.W. Grainger – Vernon Hills, IL

Generated over $100 thousand of revenue in the initial three months, exceeding projected sales goals by 68%.

Managed largest strategic account consisting of 137 national locations and over 1500 participating personnel. Responsibilities included training, creation of individual accounts and directing website issues to proper departments.

Demonstrated Works.com website functionality and economic benefits to upper management and executive officers

at targeted companies.

Exhibition of technical services at trade shows, in-house training events, while handling inbound & outbound calls while regaining the trust of clients that were wanting to end relations. Education and Awards

Network Systems Administration - DeVry University

Manufacture Certified - Apple Inc., VMware, Inc., Symantec Corp., Cisco Systems and gloStream EMR Software 2014 - Certified 'Integrity Selling' sales professional.

2007 - Huthwaite SPIN Selling Workshop

2002 - Presidents Award - Awarded annually, by Ocular Design Group's owners, to the employee showing the greatest leadership and growth.

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