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Support Representative Data Entry

Location:
Clarksburg, MD, 20871
Posted:
June 02, 2022

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Resume:

Nakeda Nichols

Professional Experience:

Delivery/Transport 02/2018-Current

Driver

Picked up and delivered items such as Amazon packages, clothes, and food for customers.

Responsibilities including shopping for requested items and delivering them to customers.

Picked up to 40+ packages from Amazon warehouse and delivered them to customers.

Also picked it and sometimes placed food delivery orders for customers and delivered them to customer’s home or workplace.

LiveOps 10/2020-03/2021

Nike agent

Responsible for answering calls about Nike products.

Helped customers place, track and exchange orders

Easter Seals Child Care 03/2013 -09/2013

Childcare Assistant

●Responsible for the safety of children under five years old

●Supervised children and engage them in age-appropriate activities

●Ensured cleanliness of the classroom and playground area

●Communicated with parents on a regular basis

Jewish Foundation for Group Homes 05/2013 - 08/2013

Residential Counselor

●Provided appropriate physical and emotional support for adults with disabilities

●Supervised self-administering of medications

●Liaised with a variety of social service agencies and departments to ensure proper care of patients

●Ensured the environment is safe, secure, and clean

Community Multi Services 10/2011 - 12/2012

Direct Support Professional Staff

●Transported multiple passengers with disabilities daily to and from day programs and doctor appointments

●Licensed in food and sanitation

●Responsible for preparing breakfast, dinner, and sometimes lunch for the individuals

●Responsible for the knowledge of the individual's ISP Goals, Behavior Support Plans and Diets

●Responsible for coordinating and attending quarterly meetings and training

Greycom, Inc. 04/2007- 09/2011

Office Administrator

●Answered multiline phone systems

●Fax, scan and copied documents

●Updated customers as schedules change or have delays

●Assisted Manager in scheduling daily assignments

●Maintained Owner/CEO’s calendar and emails

●Assist with payroll and check distribution

●Organized and electronically filed project reports

●Responsible for processing ingoing and outgoing mail, as well as other data entry duties as assigned

Certification:

Registered Medical Assistant - American Career Institute, Wheaton, MD (11/2011)

Computer Business Applications - DPT Business School, Philadelphia, PA (12/2000)

Technical Skills:

Microsoft Office, MS Word, MS Access, MS Excel, PowerPoint, Internet Explorer, and Outlook



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