DIANA VIDAL
*************@*****.***
OBJECTIVE
Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas
EXPERIENCE
Maximus
Customer service representative October 2018-February 2019
Promptly and methodically responded to customer inquiries to identify and resolve issues with initiative and good judgment.
Performed a variety of concurrent tasks, handled escalations, time critical issues, maintained time sensitive records and created reports.
H&R Block
Receptionist January 2018-April 2018
Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
Maintain log books, including sign-in/out logs, front desk expenditures, and calls received
EDUCATION
Idea Frontier College Prep
High school diploma May 2011
AWARDS AND ACKNOWLEDGEMENTS
I volunteer at a Brownsville Community church to take care of children ages 6-15. From March 2018-September 2019.I would take set them ready to give them food and play with them. I would mainly keep an eye on them.