Data Entry Office Secretary

ASHLEY LEWIS

*** ******* **., *********, **. ****0 **********@*****.*** 662-***-****(cell) Preferred 662-***-**** (Fax) 662-***-****(home)

EXPERIENCE: ATOS Fort Lauderdale, FL

REMOTE/ CUSTOMER SERVICE REPRESENTATIVE MARCH 2019 - FEBRUARY 2021

• Answered telephones and received personal confidential information.

• Maintained close personal contact with customers.

• Computer tech, type accuracy and speed 98%

• Greeted customers with compassion and concern.

• Teamwork and collaboration

• 100% customer satisfaction

• Record documents

• Helped customers resolve their issues

• All software compatible and competent

• Communication tools, Spreadsheets, Word Processing, Desktop Publishing Tool and presentation Tools.

• Handled 30+ customers on a daily basis by dealing with new and old customers services needed ( cancellation, initial start ups and reopenings)

• Provided excellent customer service, data entry, and data processing for multiple customers thus exceeding all expectations

• Accurately processed information

• Provided inbound and outbound support to callers

• Handled complex problems and kept customer satisfactory and resolving issues at its highest

• Consult with customers to evaluate needs and determine best options LEWIS AUTO COLLISION Greenwood, MS.

OFFICE SECRETARY/ CLERK JUNE 2016- JANUARY 2019

• Scheduled appointments, gave information to callers, took dictation and otherwise relieved officials of clerial work and minor administrative business details.

• Filed correspondence and other records.

• Answered telephones and gave information to callers and routed calls to appropriate official.

• Greeted visitors, ascertained nature of business and conducted visitors to wmployer and appropriate person.

• Maintained inventory of supplies and parts.

• Executed daily operations of keeing office area clean and tidy.

• Fax, emailed, scan / record documents

• pay/ recieve bills and payments

• Employee of the year

• Good Salesman skills

MILWAUKEE TOOLS Greenwood, MS.

MILWAUKEE TOOLS DECEMBER 2013 to AUGUST 2016

DATA ENTRY

Data and orders processed

Word processing, Spreadsheet and database programs

on time and dependable

Invoices and Inventory system

hard worker with 100% productivity

reviewed work orders and accurately put orders in system

Administrative support

SKILLS & ABILITIES: Good communication skills, computer app skills, accountability, responsibility, admiration, fax/ send/ record documents, customer satisfaction, patience, Strong Work Ethic, dependability, Problem-solving skills, team player, learner, acceptance of criticism, time- management skills, organizer, prioritize, adaptability, neat, presentable, listen and obeyed orders, mannerism, professionalism, assembler/ manufacturer, listening skills, type approximately 45 or more WPM, computer competency, data entry and order processing EDUCATION: MS STATE UNIVERSITY STARKVILLE, MS

-Major: Biological Science 2.9 GPA 2011-2013 (ASSOCIATES DEGREE) MS DELTA CC MOORHEAD, MS

-Major: Biological Science 3.2 GPA 2013-2015

-ADN NURSING PROGRAM 2015-2016

Awards & Achievements: ACT Award, Computer Apps & Skills Cert., ACT Career Readiness Test: Silver, Bennet Test Score: 33

REFERENCES: ANNIE MAE CONLEY, MENTOR. LEFLORE COUNTY TAX COLLECTOR. 662-***-****.

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