JIMMY BARAHONA
Residence 760-***-**** ~ Mobile 760-***-****
Email: ************@*****.***
Transitional skills:
Good/Excellent Computer Skills
Windows, Email & Internet
Effective time management and self-accountability
Excellent Written and Verbal Communication Skills
High level of professionalism
Bilingual – Spanish
Professionalism
Ability to learn quickly
Adaptable to change
SUMMARY:
I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.
EMPLOYMENT:
2/2011 - 1/2022 DreamCars AutoRepair Customer Service Manager Victorville CA
Maintain customer satisfaction by providing problem solving resources and the best possible experience and resolutions for customers in the form of sales, service, and conflict solutions; responsible for job distribution to technicians; serves as a manager for customer service representatives and act as perform of contact for shop managers as well as the owners of the company.
Accomplish customer management objectives by managing communications between key people within work environment and customers for the common goal of positive customer service and sales.
Education:
Hesperia High School Hesperia CA Diploma: General studies.
REFERENCES:
Available Upon Request