Customer Service Sales Associate

Email address: *************@*****.***

Whatsapp Messenger : +918*********

Address: Sant Nagar, Delhi,, 110084 North Delhi (India) ABOUT ME

I am an energetic and ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. As a graduate with four years of experience in customer service and management, I am excellent at working with others as a team to achieve a certain objective on time and with excellence. WORK EXPERIENCE

Sales assistant

ZARA [ 5 Feb 2019 – 20 Jun 2020 ]

City: Delhi

Country: India

Maintaining responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)

Keeping the shop floor is replenished throughout the day and when instructed to do so by the Manager.

Ensuring that customers are acknowledged and receive a quality service either face to face or over the telephone

Maintaining the excellent standards in the stockroom by organizing and arranging the stockroom efficiently.

Actively involved in the delivery and ensure new stock is available for replenishment on the shop floor before the store opens.

Continually developing stock knowledge and promotions throughout the store

Completed other tasks as necessary to support the overall store.

Effective communication with the Management and Team at all times.

Complying with the Company Health & Safety Policy at all times. City: DELHI

Country: India

Manages all retail duties, including customer communication,

customer relations, assistance, and cashier work.

Maintain accurate and attractive and accurate merchandise displays, ensuring strategic placement of products in order to maximize purchases Commended by management for excellent customer service by delivering exceptional customer experience.

Addressing all customer concerns Proactively ensures that the brand's unique identity is reflected in my service as well as in the store design to deliver a personalized customer experience.

Manage E-commerce, ensuring all orders are processed for collection within the advertised timescale Dealing with stock and delivers,

Ensuring the stock is in the right location Maintaining shop floor standards both at the front and back of the house Dealing directly with customer inquires and complaints. EDUCATION AND TRAINING

GNM

METRO UNIVERSITY [ 14 May 2014 – 7 Jun 2018 ]

Address: NOIDA, (India)

COMMUNICATION AND INTERPERSONAL SKILLS

Communication skills-

Good communication skills gained through my experience as a customer associate. Interpersonal skills

Teamwork • Active listening • Responsibility • Patience • Motivation • Flexibility • Leadership • Empathy DIGITAL SKILLS

Microsoft Word / Microsoft Excel

Sales Associate

VERO MODA [ 15 Jan 2021 – 31 Oct 2021 ]

Contact this candidate