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Construction Laborer Customer Service

Location:
Dixon, CA
Posted:
June 01, 2022

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Resume:

Christopher Brick

West Sacramento, CA *****

adq9eg@r.postjobfree.com

+1-916-***-****

Experienced multi-unit Manager successful at overseeing several high-volume restaurant. Versed in planning daily operations, staffing, P&L ect in multiple locations. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Food Bank Volunteer

River City Food Bank - Sacramento, CA

January 2022 to Present

Independent Contractor Assistant

Brick Enterprise - Vallejo, CA

November 2018 to Present

Electrician

Plumbing

Construction

Flooring

Roofing

Painting

Auto Mechanic

PRIVATE - Sacramento, CA

August 2015 to Present

Restaurant Manager

Habit Burger Grill - Woodland, CA

October 2021 to January 2022

Multi-Unit Manager

Taco Bell - Multiple locations

February 2017 to October 2021

Multi Unit manager is responsible and accountable for the financial and commercial success of a very popular upscale fast casual concept. This includes, but is not limited to, building sales, cost management, P&L management, meeting or beating budget goals, store marketing, ensuring proper cash handling, overseeing potential sales and marketing opportunities, managing vendor efficiency and quality standards, interacting with guests, developing team members, rigorously enforcing safety policies, controlling proper inventory and staffing levels, as well as overseeing and completing financial paperwork and finally opening new concepts/units.

Monitors and improves customer service, product, quality, and cleanliness at all stores. Ensures that stores are in compliance with all governmental, Company, or system standards, policies, and regulations.

Selects and develops high caliber restaurant management. Provides necessary supervision and coaching of restaurant managers. Ensures the proper selection and development of team members by restaurant management. Conducts regular management meetings and other employee meetings as needed. Meets and exceeds sales and profit plans.

Perform P&L analysis and review with store management teams to ensure maximum profitability. Helps create an Annual Budget for each store.

Makes short and long term plans to achieve Company goals. Safeguards Company assets: customers, employees, reputation, image, building, equipment, etc. Reacts to customer comments, audits, safety problems, and inspections. Conducts or assists with Company investigations as needed. Completes Weekly and Month-End reports in a timely manner. Assist with restaurant operations and customer service as needed. Ability to motivate and mentor a team of general managers and assistants. Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement and provide coaching to the store management team to take action and achieve operational goals.

Administer monthly quality assurance audits to maintain high levels of food quality and guest service. General Manager

Taco Bell Cantina - Berkeley, CA

June 2014 to January 2017

Collected food, wine and appetizer orders from patrons and promoted upsell items. Checked identification of customers to verify age requirements needed for purchase of alcohol. Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.

Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs. Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently. Multitasked to meet customer, business operations and server needs with minimal errors or delays. Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.

Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.

Scheduled and directed staff in daily work assignments to maximize productivity. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Championed 100% guest satisfaction by providing excellent dining experience. Trained workers in every position, including food preparation, money handling and cleaning roles. Construction Laborer

Justice Construction - San Ramon, CA

June 2012 to September 2014

Retrieved materials, tools and equipment from trucks and delivered to skilled workers. Cleaned and maintained tools and equipment to promote team performance. Protected worker safety by monitoring team member and equipment locations prior to making changes to machinery or structures.

Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.

Read and understood specifications, drawings and blueprints to complete accurate, high-quality work. Used picks and shovels to dig, spread and level dirt and gravel. Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.

Education

High School Diploma

San Ramon Valley High School Danville - Danville, CA June 2015

Skills

• Cross-functional team

• Performance improvements management (5 years)

• Employee scheduling (5 years)

• Policy/program development

• Inventory management (7 years)

• Supervision and training (7 years)

• Management (8 years)

• Food Safety (8 years)

• Profit & Loss (5 years)

• Restaurant Management (5 years)

• Food Handling (8 years)

• Bartending (2 years)

• Pricing (6 years)

• Payroll (5 years)

• Recruiting

• Delivery Driver Experience

• Upselling

• Restaurant experience (9 years)

• Leadership (8 years)

• Labor Cost Analysis (7 years)

• Office Management (7 years)

• Food Preparation

• Cooking

• Human Resources (5 years)

• Culinary Experience

• Courier

• Sales (8 years)

• Retail sales (8 years)

• POS (8 years)

• Purchasing

• Budgeting

• Bartending (2 years)

• Spanish

• Expert

• Operations Management

• Forecasting

• Quality Assurance

• P&L Management

• Construction

• Landscaping

• Moving

• Financial Report Writing

• Management

• Business Development

• Guest Services

• Catering

• Strategic Planning

Awards

Best second quarter 2021

June 2021

Certifications and Licenses

ServSafe

Driver's License

Food Safety Certification

Food Handler Certification



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