Safety Manager Employee Relations

EXECUTIVE SUMMARY

Driving excellence in HR Operations through team leadership, employee engagement, and strengthened compliance. Results-oriented HR Operation Leader successful in developing or enhancing human resources pillars. Lead People Operations with a keen eye for ensuring regulatory compliance, strengthening employee engagement models, optimizing employee total rewards and successfully driving employee issues to resolution. Relationship-driven with strengths in gaining trust, building consensus, cross-functional partnerships, and influencing stakeholders at all levels, including C-Suite. WORK EXPERIENCE

TRAKA AMERICAS – ASSA ABLOY/ Orlando, FL

March 2020 – June 2020

HR Manager – Head of HR

Responsible for all HR Operations and served as the HR Business Partner for the global divisions. Oversaw key functions including Compensation and Total Rewards, Benefits, Employee Relations, and Training. Management oversight of HR initiatives including HR systems implementation and recruitment.

• Partnered with global division heads to classify roles across enterprise leveraging industry best practices. Led companywide efforts to revise job descriptions, reclassify employees, and adjust compensation as required

• Led companywide efforts to overhaul employment/workplace policies including flexible work/telecommuting and code of conduct

• Oversaw workplace investigations, employee disputes and grievances. Identified root causes and recommended corrective action plans for resolutions

• Oversaw the design and implementation of a new companywide HRIS. Partnered with other division heads to drive the development on business requirements, and primary liaison with vendors to facilitate the company’s bidding process

• Drove negotiations for the company’s renewal of its health benefits plans with various health providers and reduced the overall benefit plan costs by 25%.

• Oversaw immigration visa sponsorship administration

• Monitored mandatory employee training including sexual harassment and workplace ethics

LA-Z-BOY FURNITURE GALLERIES / Orlando, FL

August 2016 – March 2020

HR Manager – Head of HR

Responsible for all HR Operations and served as the HR Business Partner for 4 regions. Oversaw HR functions including Resourcing & Talent Planning, Employee Engagement, Rewards and Recognition, and Service Delivery. Served as the OSHA Safety Manager.

• Leveraged employee engagement surveys and insights from ERGs to understand internal trends, identified key themes and developed various programs that would enhance employees’ workplace experience and community involvement

• Oversaw workplace investigations. Identified root causes and provided recommendations and corrective actions

• Managed the end-to-end implementation of a new HCMS, including developed business requirements and analyzed vendor bids

• Created custom analytic reporting and metrics that provided senior management hiring decision insights, capacity planning, and other organizational trends.

• Revamped company’s employment and internal communication policies

• Oversaw all payroll processes for ~100 employees across three different pay groups. Processed 100 annual payroll cycles and quarterly payroll taxes SUE BARTLEY

SENIOR HR OPERATIONS LEADER & HR BUSINESS PARTNER

OTHER

EXPERIENCE

Orlie’s Blend / Heathrow, FL

Operational Lead

Jan 2021 to PRESENT

Morgan Stanley / New York

HR Consultant

March 2007 to January 2008

CONTACT

Mobile : 347-***-****

***********@*******.***;

www.linkedin.com/in/sue-

bartley

EDUCATION

BBA in HR Management &

Business Management

American Intercontinental

University (AIU)

MEMBERSHIPS

Society of Human Resources

Management (SHRM)

International Society of

Female Professionals (ISFP)

(Continued)

• Launched Standard Operating Procedures (SOPs) across all locations including but not limited to on/offboarding, promotions, lateral moves, leaves of absence, compensation, and benefits changes

• Facilitated vendor selection process and responsible for renewal negotiations of company’s employee health benefits plans. Analysis and negotiations reduced the overall benefits plan costs by 15% CHILDREN’S HOME SOCIETY OF FLORIDA / Winter Park, FL March 2016 – June 2016

Senior Employee Relations Manager

Managed and coached a team of four Employee Relations Regional Managers responsible for enhancing overall employee relations, conducted workplace investigations, and resolved employee disputes, grievances, and appeals in an effective and timely manner. Executed a RIF Strategy for the Finance Department. COMPASS RESEARCH, LLC / Orlando, FL

August 2012 – February 2016

HR Manager – Head of HR

Developed the strategy, implementation roadmap, and execution plan for the new HR function including fiscal oversight. Oversaw HR functions including Compensation and Benefits, Total Rewards, and Training. Partnered with Senior Leadership Team and business partners to achieve corporate goals. Management oversight into all initiatives and programs including talent development.

• Centralized previous disparate HR functions, created infrastructure, and refined HR operations which standardized processes and provided employees with a more seamless HR experience

• Collaborated with the Executive Leadership Team to establish pay policies and bonus plans, ensuring cost containment and mitigating future wage disparities

• Developed and implemented the Rate for Proposal (RFP) process for newly created positions, including provisions to ensure headcount were properly budgeted and allocated and proper Divisional approvals were obtained

• Developed and implemented a new framework for salary bands for all positions and recalibrated job descriptions, titles, and compensation bands to ensure market competitiveness

• Launched new performance appraisal and merit increase programs to standardize company processes and better align salary increases to performance

• Oversaw the insourcing of various HR functions and the migration from a PEO to a HRMS. Streamlined processes and leveraged reporting to improve talent acquisition workflows and optimize talent development ST VINCENT’S SERVICES / Brooklyn, NY

March 2008 – November 2011

Assistant Director of Human Resources

Responsible for all HR Policy and Program Administration. Partnered with Executive Leadership on the development, implementation, and communication of HR policies, procedures, programs, plus employment law, legal and reporting

requirements.

• Launched workplace investigations of all complaints/allegations, disciplinary matters, grievances, and disputes; documented corrective action plans with recommendations and achieved timely resolutions

• Oversaw staffing activities for all locations and coordinated recruiting efforts with hiring managers for Talent Acquisition

• Oversaw the execution of a new companywide HRIS. Streamlined processes to increase productivity, improve operational efficiency, and developed reporting metrics used by leadership and operational teams

• Executed an internal audit for high-risk areas, (petty cash, timesheets, and supplies) identified gaps/deficiencies, and revamped and improved the petty cash process to mitigate future risk of theft

• Managed and coached a team of HR Professionals responsible for administering HR activities and processes from hire to retire

• Led implementation of health benefits for renewal in the HRIS and reduced benefit plans cost by 15% SUE BARTLEY

SENIOR HR OPERATIONS LEADER & HR BUSINESS PARTNER

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