Guest Lecturer University Carbondale
Resume:
Carlinville, IL ***** NORMAN HALPIN, CPIM
********@******.***
~ DEMAND MANAGER~
Driving organizations to breakthrough operational and manufacturing success ynamic leader with 15+-year portfolio of success driving process improvements, quality assurance, Lean manufacturing, project management, and engineering efforts to ensure peak manufacturing performance. Instrumental in piloting sales and operations planning to balance demand from sales plan with supply from manufacturing and align performance with bottom-line financial goals. Adept at leading vital projects and cross-functional teams in delivering significant improvements across routing, supplier performance, on-time production completion, inventory integrity, and on-time delivery. BS in Industrial Technology; expecting Six-Sigma Green Belt November 2011. Expertise includes:
Technical Services • Demand Management • Process/Performance Improvements • Quality Assurance Project Management • Lean Manufacturing • Inventory Control • Production Enhancements Staff Supervision & Training • Reporting & Analysis • Data Accuracy • Customer Satisfaction Scrap Reductions • Cost Reductions • Sales/Operations Planning • Sales Forecasting ERP Enhancements • Safety Management • Vendor Relations • Strategic Sourcing PROFESSIONAL EXPERIENCE
SCHUTT SPORTS, INC., Litchfield, IL 1994–Present
Sporting goods company with $65M in annual sales.
Technical Service Leader / Demand Manager • 2010-Present Reporting to VP of Operations, drive process improvements, cost-saving initiatives, and documentation of processes and procedures. Lead Sales and Operations Planning (SOP) process to balance demand from sales plan with supply from manufacturing, raw materials sourcing, and balancing with overall financial goals. Technical Service Achievements:
■ Partnered with Engineering, Production, and Quality to document SOPs to build major product lines.
■ Utilized PowerPoint to develop comprehensive new-hire training material with emphasis on product quality and safety.
■ Improved new-hire productivity from 3 weeks to 3 days by enabling Lead Supervisors and Group Leads to utilize training tools to get new employees up to speed.
■ Recovered $250K of waste scrap back into process and eliminated need for outsourced recycling and new resin orders by introducing internal recycling program for molded plastic shells. Demand Management Achievements:
■ Developed SOP tools through ERP system, MS Access, and MS Excel to generate weekly reports of Sales, Forecast, Production, and Inventory levels.
■ Created supplier performance reports for accounting and purchasing, cash flow analysis reports to track monthly cash needs, and watchdog reports for Engineering group to prevent critical errors.
■ Established database of Known Performance Indicators for Production to track daily performance, scrap dollars, PPM, and delivery performance.
■ Improved customer relationships by developing “Voice of the Customer” database to enable analysis and corrective actions through ERP returns module, HelpDesk, and warranty claims. Quality Assurance Manager • 2005-2010
Oversaw all areas of quality, including supplier, internal processes, assembly, distribution, customer complaints, and returns for multi-plant, multi-site organization. Supervised 16-member staff on 3-shift operation. Coordinated safety test protocol and adherence to NOCSAE sporting goods safety standards for new and reconditioned helmets.
Key Achievements:
■ Improved quality performance, product delivery, and reliability by championing first-quality initiatives and developing “Touch for Quality” program for entire Production workforce. D
NORMAN HALPIN ********@******.*** Page 2
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PROFESSIONAL EXPERIENCE
Quality Assurance Manager Achievements, continued…
■ Reduced scrap and overhead costs $1.2M in 2008-2009 by eliminating waste of scrap product through capturing errors prior to completion.
■ Decreased customer complaints 50% by developing ERP reporting system that streamlined HelpDesk function and increased data accuracy.
■ Slashed customer returns 30% by developing MS Access reporting system that captured pertinent data used to identify areas for improvement.
■ Improved supplier quality and delivery 20% to achieve 98% first-time acceptance upon receipt by implementing vendor first-production sign-off approval notice to ensure product quality.
■ Ensured first quality in every delivery by traveling across US, Japan, China, and Taiwan to visit vendors for verification of quality management processes. Project Manager, Achieving Peak Performance • 1999-2005 Charged with implementing World-Class Manufacturing Organization Peak Performance Process across all locations. Served on Steering Committee as advisor and liaison to report on Peak Performance Project progress and issues. Served as Champion for Peak Performance both internally and externally. Reported to the President/CEO.
Key Achievements:
■ Coordinated and participated in on-site APICS training that certified 40 staff members.
■ Nominated company for 2003 APICS Education Award of Excellence and accepted it on behalf of company.
■ Piloted multiple projects and teams to improve areas of Sales and Operations development, Demand Management, MPS, and MRP integrity with focus of MRP system data integrity.
■ Developed and implemented new production development process to ensure market readiness.
■ Drove routing from 85% to 98% accuracy, supplier performance from 80% to 97%, production from 60% to 95%+ on-time completion, inventory from 40% to 99.9% integrity, and delivery from 60% to 98% on time.
■ Created, developed, and tested product configurator of new ERP system and validated the converted data in the new system by testing it across the entire supply chain network. EARLY CAREER HISTORY
Schutt Sports Inc. ~ Industrial Engineering Manager Schutt Sports Inc. ~ Senior Designer
Emerson Electric/ESCO ~ PCB Design/Draftsman
EDUCATION & TRAINING
Bachelor of Science in Industrial Technology ~ Southern Illinois University Carbondale Associate of Science in Engineering & Drafting Technology ~ ITT Technical Institute, Earth City, MO Certificate, Lean Manufacturing ~ Illinois Manufacturing Extension Center (IMEC) American Production and Inventory Control Society (APICS) Certified Six-Sigma Green Belt Certification, expected in April 2011 AFFILIATIONS
Member, American Society of Quality (ASQ)
Member, APICS
Guest Lecturer, Purdue University, Krannert School of Management: “Sales and Operations Planning for Management Solutions International”
TECHNICAL SKILLS
Word, Excel, Access, PowerPoint, Autocad, Microstation, Solidworks, MCBA and Avante ERP systems.
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