Customer Service Unarmed Security
Resume:
Tyronza Mccline
Chicago, IL *****
*******************@***********.***
Work Experience
Security Site Supervisor
P4 Security Solutions - Downers Grove, IL
February 2005 to May 2022
Successfully supervising six to seven officers in A fast paced commercial office condominium building, both interpersonally and Via telephone.
Maintaining exceptional customer service to the patients, owners, tenants,clients and management staff.
Operated and maintained management office when needed. Escorting and assisting senior citizens, handicap, disabled, mentally ill patience to and from the units. Escorting and removing solicitors and unruly patients out of the building. Training three to four security and flex officers on-site specifics and building operations every other week. Successfully executed, emergency evacuation and fire drills. Maintained Access Control and multi-tasking in a fast-paced public work environment. Monitored, maintained and operated Communications equipment, freight elevator, work order system, CCTV monitors, Lobby vision, elevator entrapments, fire panel and alarm system. Security Lead Officer/ security officer
Titan Security Services Inc. - Chicago, IL
August 2001 to July 2004
Successfully secured commercial Office Buildings in the downtown Chicago area. Responsible for professionally interacting with customers and employees both interpersonally and Via telephone in fast-paced environments.
Monitored and maintained Communications equipment, CCTV systems, command center, Lobby vision, acknowledged and reset fire panels and various alarm systems. Successfully executed emergency evacuation and fire drills annually. Cashier/Customer Service
47th Street currency exchange - Chicago, IL
May 2001 to February 2002
Servicing hundreds of customers on A weekly basis. Entrusted with handling large sums of monies daily. Responsible for balancing bank receipt, account, and cashing checks. Successfully balance cash drawers and entering bill payments to various companies. Unarmed Security Guard
Wells Fargo Guard Services - Chicago, IL
April 1999 to November 2001
Displayed exceptional customer service to hundreds of CTA passengers. Secured CTA train stations throughout the south side of Chicago. Responsible for monitoring and securing CTA equipment and various properties in fast-paced environments. Successfully secured commercial Office Buildings in downtown Chicago.
Education
GED
Kenwood Oakwood Community organization - Chicago, IL November 1997 to April 1998
Skills
• Freight Experience
• Security
• CCTV
• Interviewing
• Writing Skills
• Supervising Experience
• Leadership
• Security System Experience
• Surveillance
• Payroll
Certifications and Licenses
PERC Card
Certification of completion of 20 hour basic training
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