LESLIE COOPER

**** ****’s Point Rd, Monroe, NC **110 Phone: 980-***-****

Email: adq9by@r.postjobfree.com

Objective

Motivated professional with 20 Years of medical services with both patient care and administrative capability. Seeking a position in which to utilize and advance my skills within a company that exudes integrity, with genuine leadership roles, and provide ubiquitous customer service.

Employment History

07/2019 - 09/2021 Patient Care Specialist

Marac Services, LLC

Created individualized healthcare plans, documented client's behavior, eating, and hygiene habits; engaged and socialized clients within home setting, engaged clients in physical education and fitness; created healthy meal plans, created warm and friendly environment for clients to thrive

08/2016 - 07/2020 In-Home Caregiver

Neighborhood Nurses, Monroe, NC

Assisted clients in everyday tasks. Help people with disabilities, chronic illness, or cognitive impairment by assisting in their daily living activities. Provided client medication/check the client's vital signs; Assisted clients in their daily personal hygiene task; bathing/dressing, provided housekeeping; laundry, dishes, kitchen/bathroom; Assisted with client's schedule/appointments; Arranged transportation to doctors' offices & other outings; Prepared meals to meet client's dietary specifications; Engaged clients in their social networks; Assisted in bandage/dressings, gave massages, cared for skin, helped with artificial limbs; Created a behavior plan; Reported changes in clients' conditions to supervisors or case managers, and work with therapists and other medical staff.

10/2017 - 04/2019 Internet Sales Manager

Chrysler Dodge Jeep Ram-Indian, Monroe, NC

Created email and text templates that led to over a 50% increase in customer response

Prioritized, organized, and managed 800 monthly Internet inquires

Negotiated and presented customer purchase agreements; provided transparent responses to Facilitated sales and earned trust from prospective clients Arranged Customer\Sales apt and prepared vehicles for demonstrations Constantly assisted dealership in meeting monthly VGP goals

Crossroads Ford, Indian Trail, NC

•Identified customer needs and wants, assisted in vehicle selection • Presented features and benefits of vehicles, • Set sale and delivery appointments; followed up and maintained customer relationships • Managed over 200 online inquiries; created strong customer loyalty; increasing company sales by 20 per month

Education History

Professional Office Administration with a Medical Specialization

Associate's Degree

Huntington Junior College, Huntington, WV

Certified Nursing Assistant

South Piedmont Community College

CPCC

Vocational School Certificate/License HS GED, NC

Occupational Licenses, Certificates and Training

08/2015

Certified Nursing Assistant

South Piedmont Community College

11/2012

CPR and First Aide Red Cross

11/2011

Nonviolent Crisis Prevention

Mainstream Services Inc.

Detailed References

Pete Iskander, Store Manager

Planet Mitsubishi

917-***-****

Frank Cruz, Store Manager

Keffer Jeep Dodge Ram 704-***-****

Rhonda Stegall, Manager

Neighborhood Nurses 704-***-****

Angie Autry, Supervisor

Alltel

704-***-****

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