Christina Frazier
Creighton, NE *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Call Agent
dynamicbdc - Detroit, MI
May 2021 to Present
inbound and outbound calls for vehicle recalls with takata airbags. help schedule appointments and update owner information.
Sales Accociate
Dollar General - Creighton, NE
July 2020 to Present
Process customers transactions and stock shelves.
Porter/Housekeeping
ohiya casino - Niobrara, NE
August 2019 to June 2020
As a porter I would maintain the gaming floor. Push in chairs and cater to guests. For housekeeping I cleaned hotel rooms and gym and pool rooms. I obtained my gaming license to work on machines. Dishwasher
Alpine Village
August 2017 to July 2019
wash dishes and serve residents.
Cashier/Customer Service
Four aces - Omaha, NE
April 2016 to December 2016
Process Transactions.
General Cleaner
ABM Industries, Inc. - Omaha, NE
April 2014 to October 2014
Responsibilities
I worked at bergan mercy hospital cleaning all the doctors suites, waiting rooms, bathrooms, offices, and exam rooms.
Housekeeper
abm janitorial - Omaha, NE
July 2013 to September 2013
Responsibilities
Clean resident rooms at a nursing home.
Salad Bar Attendant
Sizzler - Omaha, NE
May 2013 to August 2013
Responsibilities
prepped salad bar for opening, made food to fill bar, took hot and cold food temps, and cleaned bar after closing.
Cashier/Customer Service
Walmart - Omaha, NE
September 2012 to April 2013
Responsibilities
I processed customers transactions and occasionally worked in money center cashing checks and customer service doing returns/rends.
Education
GED in GED
Omaha public schools - Omaha, NE
2010 to 2011
Skills
• i am a hard worker. i have worked in restaurants, housekeeping, and in customer service. (1 year)
• Crew Member
• Food Service
• Customer Service
• Busser
• Food Preparation
• Kitchen Experience
• Restaurant Experience
• Commercial Cleaning
• Microsoft Office
• Cashiering
• Microsoft Word
• Microsoft Powerpoint
Assessments
Customer focus & orientation — Highly Proficient
April 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Completed
April 2021
Applying customer service skills in a call center setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.