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Customer Service Lab Technician

Location:
Wichita, KS
Posted:
June 01, 2022

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Resume:

JA’NELLE BURTON

*** * ******** ****, *******, KS, 67218

918-***-****

**********@*****.***

Registered Phlebotomist Tech ( RPT )

Certified Nurse Aide ( CNA )

Certified Med Aide ( CMA )

•Effectively work with physician, staff, patient and family members in a professional manner; while maintaining confidentiality in accordance to HIPAA regulations

Work Experience

RDU Lab Technician

March 2021-Present

Medication Technician

Aug 2020- Present

Centurion Healthcare ( El Dorado Correctional Facility )

Aug 2020- Present

● Preform proper Labs draws ran for Hep C TX and HIV TX

● Run STAT Labs

● Educate and provide Education of illness and TX plans for cures

● Collect and process Stool samples

● Collect Blood and urine specimens

● Input labs

● Process draws and specimens

● Order and process computer entry’s

● Package and ship specimens

● Administrator medication

●Order and scan documents

●Order medication

●Control of narcotics

●Provide Adequate and proper documentation

Phlebotomist

Octapharma Plasma

May 2019- Aug 2020

●Pre screen Donors

●Get protein level

●Process hematocrit

●Gather plasma donations

Internet Leading Customer Service Rep

Curo Financial Management

July 2018- April 2019

●Processed loan applications

●Internet Tech support

Certified Med Aide and Certified Nursing Aide

Keepsake Kottage

March 2018- July 2019

●Administer med

●Cared for hospice and elderly dementia residents

●Prepared meals

●Household chores

●Daily ADLs

●Teaching and Training others

Certified Med Aide (CMA)

Watercrest at Cherry Creek Assisted Living

Jan 2018 - March 2018

● Administered medication

●Teaching and Training others

ResCare (DSP)

Wichita,Ks

Nov 2017-Jan 2018

●Took care of Mental and disabled residents

●Administered meds

●Prepared meals

●Complete household chores

●Daily ADL

Certified Nurse’s Aide (CNA) and Certified Med Aide (CMA)

Rolling Hills, Topeka, KS July 2017- Oct 2017

•Answered call lights

•Administered meds

•Turn or reposition bedridden patients

•Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff

•Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination

•Record height or weight of patients

•Assisting and Caring for Others

•Training and Teaching Others

•Documenting/Recording Information

•Experience with: AED, Bladder ultrasounds, Blood glucose meters, Insulin, Breathing Treatments, Desktop computers, and EKG

Certified Nurse’s Aide ( CNA ) and Certified Med Aide ( CMA ) ( Traveling )

Zack Group Agency, Topeka, KS Feb 2017- July 2017

•Answer patient call signals, signal lights, bells, or intercom systems to determine patients’ needs

•Turn or reposition bedridden patients

•Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff

•Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination

•Record height or weight of patients

•Assisting and Caring for Others

•Training and Teaching Others

•Documenting/Recording Information

•Experience with: Automated external defibrillators AED, Bladder ultrasounds, Blood glucose meters, Desktop computers

Certified Nurse’s Aide ( CNA )

Kansas Rehab Hospital

May 2015- November 2016

•Drew labs with permission of Nurse or Physician

•Answer patient call signals

•Turn or reposition bedridden patients

•Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff

•Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination

•Record height or weight of patients

•Assisting and Caring for Others

•Training and Teaching Others

•Documenting/Recording Information

•Experience with: AED, Bladder ultrasounds, Blood glucose meters, EKG, Desktop computers, and catheterization training

Education

Topeka West High School, Topeka KS Graduated 2007

Cloud County Community College, Concordia, KS 2007-2008

Vocational Certification or Credential

Washburn Tech (CNA)

Graduated 2014

Washburn Tech ( Phlebotomy)

Graduated 2017

Trinity Institution of Nursing, Lawrence KS (CMA)

Graduated 2016

References

Ciara Swindell,RN

785-***-****

Kimberly Young ( Washburn tech Phlebotomy Instructor )

785-***-****

Auyana Hagan,RN

785-***-****



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