Summary

Highlights

Experience

Education

ANGELA DUDAS

***** ***** *****, ********* *******, PA 16403 C: 814-***-**** adq99n@r.postjobfree.com Friendly outgoing server with excellent skills and knowledge in hospitality and customer service. Highly skilled in providing a fine dining experience as well as Dinner Theater and fast paced dining. A thorough understanding of food prep and other departments in the food industry.

Point of Sale operation

Responsible and honest

Works great under pressure

Exceptional verbal and written communications

Math skills

Fast paced dining skills

Fine Dining experience

Banquet service experience

Cleaning

Detail oriented

Setting up for functions

Food safety knowledge

Salad prep and food prep

04/2010 to 12/2013

Cambride Springs, PA

waitress

Riverside Inn and Dinner Theater

Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Answered questions about menu selections and made recommendations when requested. Regularly checked on guests to ensure satisfaction with each food course and beverages. Consistently adhered to quality expectations and standards. Delivered exceptional, friendly and fast service.

Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Correctly calculated charges, issued bills and collected payments. Continually kept carpets and floor clear of debris. Politely answered phones promptly and recorded and confirmed reservations. Greeted guests and communicated about wait time.

Guided guests through the dining rooms and provided needed assistance. Routinely checked menus to verify they were current, clean and wrinkle-free. Completed opening and closing checklists according to set standards. Maximized table turns and rotated seating for maximum guest satisfaction. Regularly cleaned host stand and buffet area.

Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.

Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables. Transported all dirty tableware from dining room to dishwashing area for proper cleaning. GED 1992

Northwestern Albion, PA, USA

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