Lisa Lynn

** ****** **. *********, ** *****

828-***-****

adq99l@r.postjobfree.com

Employment History:

Western Carolina Women’s Specialty Center

**** ********** ****

Asheville, NC 28806 828-***-**** Employment Dates: 10/31/2016-01/03/2021 Job title: Front office assistant

Check in: Covid screening of patients, updating ins./demos, primary dr. Any needed ppw from patient… check lobby often, assist patients with ppw and status on appointment. Assist with phones, Check out: scheduling of future appointments and any testing done in office, assist with phones, End of day books and deposits. Sorting mail and faxes, scanning of forms and records. Prescheduled appointment ppw for the next 2 days.

White-Wilson Medical Center

1005 Mar Walt Drive

Fort Walton Beach, FL 32547 850-***-****

Employment Dates: 3/2012-7/2016

Job title: Staffing Pool/medical receptionist

Started in Staffing Pool-coverage in various offices when employees were out for about a year then signed a job in ENT office for about 2 years. Checking patients in/out, updating correct forms in charts, collecting copays and percentage of office visit and/or procedures done in office. Answer phones, schedule appointment and procedures for ENT Dr. and Audiologist.

Reminder calls for prescheduled appointments, charts ready for several days before, scanning of audios, medical records and referrals. Western Carolina Women's Specialty Center

2100 Ridgefield Blvd

Asheville, NC 28806 828-***-****

Employment dates: 03/2011-08/2013

Job title: Front office receptionist

Check patients in/out, collect copays, check insurance, answer phones, schedule appointments, reminder calls for

Prescheduled appointments in office and testing for 5 doctors. EMR records, faxes, update patient chart with forms.

Arden Family Health Centers

Hendersonville Rd.

Asheville, NC 28803 828-***-****

Employment dates: 03/10-07/10

Job title: Front office receptionist

Patient check in/out, collect and post copays, insurance verifications, general knowledge of HIPPA. Answer phones, schedule routine appointments for various tests done in office. Call prescheduled appointments. Scanning of patient demographics, test results, medical records,

in EMR chart. If necessary. New patient verifications. End of day bookkeeping and cash count, faxes, mail to doctors. Upstairs/Downstairs cleaning company

44 Merrimon Ave.

Asheville, NC 28801 828-***-****

Employment dates: 03/0/-10/08

Job title: P/T cleaning. Cleaning for individuals and commercial cleaning for office buildings, Sub development club houses, Apartment complexes, etc. Dr. Il Sung Lee

123 Acton Circle

Asheville, NC 28806 828-***-****

Employment dates: 11/06-03/08

Job title: F/T Receptionist/Front office assistant Patient check in/out, collect and post copays, insurance verifications

( including Medicaid/Medicare). Precerts, general knowledge of HIPPA. Answer multiple phone lines, schedule routine appointments. As well as for various tests done in office (EKG’s, PFT's, certain Ultra Sounds and lab work.) Appointment reminder calls mail, faxes, prescription refills

( written and phone in to pharmacy) and documentation in chart. Call patients with lab results as necessary.

New patient verifications. End of day bookkeeping and cash count. Faxes and mail to doctor. Cross trained to take patients to room, check vitals and collect info.

Asheville Pediatrics Assoc.

77 McDowell Street

Asheville, NC 28801 828-***-****

Employment dates: 02/01-04/06

Job title: F/T Receptionist, appt. scheduler

Patient check in/out, updating of patients demographics and HIPPA. Collect copays, insurance cards and verifications from private insurance companies and/or Medicare/Medicaid, New patient accounts and incoming records, referrals, answer multiple phone lines, schedule future appointments. Paper and EMR charts. Messages to all Drs. Call prescheduled appointments for next day, incoming mail and faxes to all Dr.’s. desks. Scanning or documenting of new or changes in insurance, medical records and demographic information into EMR charts and/or paper charts. Print next day appointment encounter forms for each doctor. End of day cash count.