Hello
I’m Sheila Fraze
Marion, IN 46952
**********@*****.***
Experience
December 17 - PRESENT
NexRep-Customer Service Agent
● I connect people with their health insurance plan and Teladoc services.
● .Is a work from home position. Setting appointment for members to schedule
● Appointments with the Teladoc virtual doctors.
April 2017 l-September 2019
Conduent - Eligibility Specialist
● I processed applications for Medicaid, Food Stamps and TANF. I was also responsible for calling clients to set up interviews.
July2008 - September 2019
Lifestream Services- Options counselor
Met with families and clients to discuss care options for at home services. Assisted clients through the Medicaid, Medicare programs. Completed all initial assessments to determine level of care Completed all Pre admission screenings for nursing home placement. EDUCATION
Associate in medical billing and coding
Keiser University Ft Lauderdale, FL
2016- 2016
BS ED in Home Economics Education
Mansfield University Mansfield,PA
2
1978- 1982
SKILLS
SHIP counselor
SSD 2005
Assessments 20+ years
File Management 20+years
Customer Services 20+ years
References available upon request.