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Service Representative Time Work

Location:
Tucson, AZ
Posted:
June 04, 2022

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Resume:

Dennis Witkowski Page !*

Dennis Witkowski

**** * ********** **.

Tucson, AZ 85712

520-***-****

adq98y@r.postjobfree.com

Position Desired: Part-Time Customer Service Representative. My duties as trustee have increasingly encroached on my work schedule so that I cannot juggle two fulltime jobs. I must now obtain a 2-3 day part-time work schedule. Professional Skills

I have a consistent record of demonstrating and executing successful team relationships which provides the basis of my candidacy. I have been in workforce since 1965 and have held positions of great responsibility and authority to positions of virtually no authority. I have approached my responsibilities the same way for all of my work history, with loyalty and trustworthiness.

Career Progression

Lyft (1099 contractor) 4/21 to present

Using a proprietary app accept rides and transport customers to their destinations Arizona Pool Restorations 5/19 to 4/21

Provide estimates at customer facing meetings, providing counsel on which options are most appropriate for the homeowner. Assist with job site overview and communication of job progress with the customer.

Trustee 12/17 to present

Mary Massarotti Revocable Trust

Manage a multi-million dollar trust

AmerisourceBergen Drug Company (ABC) 12/07 - 5/18 (retired) Business Coach - Tucson, AZ

Accomplishments include a cultivating a strong advisor/consultant relationship with hospital and independent pharmacy customers while supporting the sales and operation goals of ABC. I have successfully help pharmacy owners and managers diagnose and address specific financial, operational or strategic problems that exist in the pharmacy while providing the necessary tools, education and support to maintain a healthy business. I research trends, local political issues, and local financial issues to create a vision for the pharmacy owners so that they can proactively act to changing business Dennis Witkowski Page !2

climates. I assist pharmacy owners and managers to develop action plans to improve their business. Conduct physician facing meetings on behalf pharmacy clients. I encourage pharmacy customers by means of commendations to continue adhering to the established action plans. I have presented industry information and Business Coaching program updates to numerous sales organization meetings and customer B2B meetings. As one of the original two Business Coaches I had a key role in expanding the framework of the Business Coaching program and coaching responsibilities. I have consistently grown the numbers of business coach accounts through my relationships with ABC sales and operations associates as well as cultivating the need for this program among the ABC customers.

AmerisourceBergen Drug Company 10/05 - 12/07

Business Development Manager, North Region - Omaha NE Accomplishments include a demonstrated success in identifying, prospecting and acquisition of new business, account setup, customer training, and development and execution of a new customer startup plan. Execute consultative sales strategies based on the business needs of the prospective customer in order to achieve established business objectives. I effectively used several different sales messaging techniques, including statements of knowledge and interest, value propositions and company solutions to address customer specific needs identified during the sales phase. 2006 member of the President’s Club as Business Development Manager. Achieved 95% or greater quarterly total revenue goals throughout first year as BDM. Achieved 99% or greater quarterly PRxOGen revenue goals throughout first year as BDM. Successfully managed through the transition of several sales organization iterations which usually included a new district assignment for each new sales organization

AmerisourceBergen Corporation 7/01 - 10/05

Account Manager, Central Region - Omaha NE

Accomplishments included proven success in account retention and development and acquisition of new business hospital and retail pharmacy. Executed consultative sales strategies based on the business needs of the prospective and current customer in order to achieve established business objectives. Maintained a continuous consultative sales approach with all business contacts using the Sales Solutions selling model. Achieved 95% or greater quarterly total revenue goals throughout tenure as ACM. Achieved 99% or greater quarterly generic drug revenue goals throughout the tenure as ACM. Regularly acquired new accounts as ACM

Omaha World Herald 2/1999 to 9/01

Omaha NE

Newspaper Carrier

Cardinal Health Drug Company 9/99 - 04/01

Manager of National Sales Training - Dublin OH

Dennis Witkowski Page !3

Accomplishments included development and implementation of a sales training program, utilizing a consultative sales approach under the direction of the Vice President of Sales. Gathered as many as 15 subject matter experts for two-week sales training programs and coordinated training of storyboarding skills to sales force, critiqued presentation and sales skills of sales force. Developed and executed sales contests to help achieve corporate sales goals. Assisted executive sales management to execute account acquisition strategies using company solutions.

Cardinal Health Drug Company 7/98 - 9/99

Regional Manager-Customer Systems - Kansas City MO Accomplishments included installation and training of customer facing computer software and hardware, establishing customer networks, interfacing customer and company software, training regional sales force on company software. Assisted with acquisition and retention of strategic accounts in the health system and retail segments. Cardinal Health Drug Company

Account Manager-Health Systems - Omaha, NE 7/93 - 9/99 Accomplishments included acquisition of new business, account retention and development. Executed consultative sales strategies based on the business needs of the prospective and current customer in order to achieve established business objectives. Employed value propositions and company solutions to address customer specific needs identified during the exploration phase. Make professional presentations utilizing a storyboarding concept to acquire new customers. Maintained a continuous consultative sales approach with all business contacts.

Univ, of Southern Calif. Norris Cancer Hospital 5/85 - 7/93 Hospital and Pharmacy Purchaser - Los Angeles CA

Education

Certificate - Pharmacy Technician

Rancho Santiago Community College, Santa Ana, CA

Damien High School 1964 to 1968

College Prep Coursework

Graduated in 1968



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