Customer Service General Labor

NARCISO E ZAPANTA, JR.

*** ******** ******, ***. *-58

Chula Vista, CA 91911

619-***-**** / *************@*******.***

OBJECTIVE

Customer Service

SUMMARY OF SKILLS

Food handling

Bilingual (Tagalog/English)

Customer Service

Pricing

Cash Handling

Problem Solving

Stocking

Cleaning

Gardening

WORK EXPERIENCE

General Labor, United American Service (Hyatt), 1 Market St. Seaport Village San Diego CA 92101Tel 619-***-****, Manager-Vanessa Delgado 3/6/17-7/31/17

As houseman, picking trash, changing linen.

As lobby reporter, cleaning bathroom and hall.

As waiter, cleans and set up tables and chairs in cafeteria and assists set of food in the buffet table.

Event Specialist, Advantage Sales & Marketing 1400 S Douglass RD Ste 200 Anaheim CA 92806 Tel 714-***-****, Supervisor-Leon Youngblood, 10/2013-1/2014

Assigned to various stores and groceries within San Diego like Walmart, Ralphs, Vons and

Albertsons.

Set up, break down, food product preparation and sampling during in store demonstrations

Generate brand awareness and positive product impressions to increase sales

Assess customers individual usage needs and interests in order to best recommend products.

Timely complete call reports and paperwork.

Cashier, Navy Exchange, 2260 Callagan Hwy Bldg 3155 San Diego CA 92136, Tel# 619-***-****, Susan Badge, Manager, 10/2005-12/2011

Received payment by cash, check, credit cards, and automatic debits.

Verified proper identification for personal check transactions.

Issued receipts, refunds, credits, and change due to customers.

Assisted customers by providing information and resolving complaints.

Identified prices of goods and tabulated bills using computerized cash register.

Greeted customers entering establishment.

Answered customers' questions and provide information on procedures or policies.

Processed merchandise returns and exchanges.

Maintained clean and orderly checkout areas.

Completed other general cleaning duties, such as emptying trash cans.

Stocked shelves and marked prices on shelves and merchandise.

Handler, FEDEX Philippines, Olongapo City Philippines 1/1/1998-3/1/1998

Checking and sorting packages before loading to airplane.

EDUCATION

Certificate - Central Service Technician, Southwestern College, San Diego, CA, 2009

High School Diploma, St. Joseph High School, Philippines, 1989

Certificate – NEHA Professional Food Handler, Date of completion 8/23/2013

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