Chameka M. Hendricks

240-***-****

**** ******* **** **

Gaithersburg, MD 20877

adq97g@r.postjobfree.com

Objective Well-respected and knowledgeable Medical Administrative professional with proven

office/personnel support experience, is set to continue career with an industry leading healthcare

organization with excellent communication & administrative skills. Proficient in all Microsoft Office

applications that have resulted in a high level of patient/customer service & satisfaction. A valued liaise

well-versed in all office equipment, overseeing daily efforts to ensure fluid operations and eliminate

issues. Produce quantities to meet company goals and data entry. Proven experience in safety culture

development enhancement for both public and private sectors. Knowledge of environmental health and

safety.

Education Ultimate Medical Academy

Health Science Associate Degree - Medical Office and Billing Specialist / 2015 Medical Office Billing

Specialist Diploma / 2015

Sanford Brown Institute –Landover, MD Medical Assistant Program (GPA: 3.22) / 2009

DOC Medical Billing and Practice Management

Gaithersburg, MD Office and Billing Manager / 2019~2022

● Ensured current billing practices complied with government policies.

● Tracked payments made by insurance companies and patients.

● Hiring, training, and managing medical billers and type 40 wpm with advanced 10-key data entry

and database management.

CVS Caremark –Beltsville, MD Pharmacy Technician / 2015 –2017

● Prepare and process medical insurance claim forms/records, while protecting patients and

employees by adhering to infection-control policies and protocols.

● Maintain records by recording/filing physicians' orders and prescriptions.

● Generate revenues by calculating, recording and issuing charges, while preparing reports by

collecting and summarizing information.

Dr. Ed Bravo,Montgomery Village, MD Medical Assistant / 09-13

● Recorded patient medical histories, vital statistics and information, such as test results, within

medical records, while preparing treatment rooms for examinations.

● Interviewed patients to obtain medical information and measured/documented vital signs, weight

and height.

● Authorized drug refills and provided prescription information to pharmacies.

● Prepared and administered medications, while showing patients to examination rooms, preparing

them for physicians and explaining treatment procedures, medications, diets and physicians'

instructions.

● Assigned patients to diagnosis-related groups (DRGs) via appropriate computer software and

performed all administrative tasks, such as proofreading, transcribing handwritten information and

operating calculators/computers to work with pay records, invoices and balance sheets.

Ace Urgent & Primary Care –Greenbelt, MD Medical Administrative Externship / 2009 –2009

● Completed all front-office functions, including answering phones, scheduling/confirming patient

diagnostic appointments, greeting visitors and operating equipment under the guidance of

medical professionals.

● Used word processing, spreadsheets and other software applications to prepare reports,

invoices, financial statements, letters, case histories and medical records, while completing

insurance forms.

● Represent companies well as initial liaison with the public via phone and in person.

● Possess outstanding communication skills and robust medical vocabulary/terminology

knowledge, maintaining the flow of key information across all applicable company levels.

● Type 40wpm with advanced 10-key data entry

● database management

● Point-of-sale system proficiencies.

● Medical Billing

● Insurance Verification

● Anatomy and Physiology

● Medicare/ Medicaid/ TRICARE /Managed Care (HMO, PPO, POS)

● Insurance Claim Processing

● Pharmacology.

KEY QUALIFICATIONS

● Co-Payments & Deductibles

● Appointment Scheduling

● Data Entry, 10-Key Skills

● Greenway PrimeSuite EHR/PMS

● Worker’s Compensation

● Insurance Billing Procedures Record & File Maintenance

● MEDICAL ACADEMIC OVERVIEW

● Payment Posting

● HIPAA Compliance

● Medical Terminology

● Government Payers

● Third-Party Payers

● EOB

● Medication Regulations

● Preparing and submitting claims to various insurance companies electronically and via paper.

● Assisting in the maintenance of medical charts and the electronic medical record (EMR) system.

● Performing collection actions, including contacting patients by phone and correcting and

resubmitting claims.

● Handling Insurance rejections and prior authorizations

Contact this candidate