Customer Service Assistant Manager
Resume:
Bernadette Repka
Rio Rancho NM 87124
Cell Phone 505-***-****
***********@***.***
Professional Profile
Assistant Manager with four years of experience. Areas of expertise includes the skills of training, inventory for daily, weekly, and monthly, ordering food and supplies, scheduling, payroll, hiring, cashiering, making and prepping food, counting drawers, doing deposits, and running the store when the store manager is gone.
Qualifications
Outstanding interpersonal skills
Strong verbal communications
Issue resolution
Proven leadership skills
Customer satisfaction
Customer need assessment
Quick learner
Quickly organized
File/record maintenance
Computer literate
Money Management
Count cash at end of each shift
Daily deposits
Supervision
Supervised team of 3 staff members or more
Customer Service
Handling customer complaints
Inventory
Daily
Weekly
Monthly
Training
Cashiering
Prep
Food making
Order taking
Experience
Warehouse Worker
December 2021 to Present
Amazon
Closing out the day sorts
Sorting packages
Getting to truck on time
Loading truck
Processing Associate
October 20014 to November 2015
Salvation Army Albuquerque, NM
Sorting items into right departments
Cleaning merchandise
Pricing the merchandise
Packing and sending off to right departments.
Cashier
July 2002 to July 2013
Golden Pride Chicken Albuquerque, NM
Provided onsite training
Training new employees
Order taking
Money handling
Drawer counting
Food prep
Dealing with customer complaints
Cashier/prep
December 2000 to August 2002
CiCi’s Pizza Albuquerque, NM
Cashiering
Order taking in person and on the phone
Food prep
Clearing and stocking buffet
Cutting pizzas and deserts
Busing tables
Doing dishes
Training new employees
Buying supplies
Counting drawers
Handling quarter machine changer
Assistant Manager
August 1995 to December 2000
Burger King Albuquerque, Nm
Training new employees
Preparation of food
Inventory daily, weekly, and monthly
Scheduling
Payroll
Deposits
Counting drawers at the end of shifts
Daily paperwork
Going to bank daily
Running store when the store manager was away
Ordering food and supplies
Receptionist
June 1994 to August 1994 (summer job)
Beauty Salon Aurora, Co
Answering phones
Scheduling appointments
Sweeping Floors
Taking payments
Handling tips
Washing and drying towels
Folding towels
Stocking supplies
Started setting up clients in computer system
Keeping records of all clients
Keeping how long it takes each salon stylist to do each thing
Education
Smoky Hill High School 1995
Aurora, CO United States
All Star Club
Computer Club
Odyssey of the Minds
Community College of Aurora
Aurora, CO United States
General
Taking classes will finishing up high school
University of New Mexico
Albuquerque, NM United States
Education
References
Courtney Bowen 505-***-**** friend
Amanda 505-***-**** excoworker
Doreen Georgeson 505-***-**** excoworker and friend
Keywords
High School Diploma
Customer satisfaction
Customer service
Weekly payroll
Inventory
Cash handling
Food preparation
Management experience
Training
Contact this candidate