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Personal Assistant Customer Service

Location:
Grass Valley, CA
Posted:
June 03, 2022

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Resume:

Tara Norton

Grass Valley, CA *****

adq965@r.postjobfree.com

+1-530-***-****

1. Willingness to go above and beyond what is expected of me. 2. To adhere to the programs philosophies and values 3. Effective conflict resolution skills with diverse populations to build professional, honest rapport with meaningful connections to both clients and the community 4. Accept feedback with a focus on further education 5. Superior work ethic with a focus on honesty and integrity 6. Reliable and dependable individual with superior time management and prioritization skills Authorized to work in the US for any employer

Work Experience

Bus Driver

Atria Senior Living - Grass Valley, CA

March 2022 to Present

• Organize routes

• Complete daily reports

• Provide outstanding customer service

• Implementing safety systems and providing CDC regulations for all residents Shelter Advocate

Communities Beyond Violence - Grass Valley, CA

June 2021 to March 2022

1. Create and edit staff work schedules monthly.

2. Credit documents that support our policies and procedures. 3. Provide crisis intervention and emotional support. 4. Maintain a safe living environment for people of all. Shelter Advocate/Lead

Foothill Hospitality House - Grass Valley, CA

April 2020 to November 2020

1. Support, Advocate, while providing 40 or more guests a safe environment 2. Empower guests by meeting them where they are in life without assumptions or judgements. 3. Build professional connections with trust to further provide guest in gaining antonyms 4. Process reports, create ledgers and document on clients 5. Provide supervision of guests.

6. Advocate with our community to help provide support for the guests as they transition into housing. 7. Support guests with helping to maintain safety for the shelter Office Assistant/Receptionist

Spherion Staffing - Chico, CA

August 2019 to April 2020

1. Temp assignment: I provide exemplary care for patients/ clients to help provide support to the Doctor and staff for all necessary treatments.

2. Schedule appointments, receive payments, process medical insurance coverage for patients. Complete office administrator duties related to the company's practices and procedures 3. Call center- outgoing call of over 200 calls a day 4. Updated customer profiles for optimal efficiency 5. Gave information to the client to help them better understand their choices about the information provided while promoting incentive programs.

Financial Services Associate

SIERRA CENTRAL CREDIT UNION - Chico, CA

December 2018 to March 2019

1. Promoted credit union products and services

2. Established professional relationships with existing and prospective members, 3. Accepted loan payments

4. Processing all forms of transactions while assisting on teller line as-needed Independent Living Skills Instructor II

ARC OF BUTTE COUNTY

November 2016 to April 2018

1. Assisted adults in their residential homes and community to remain independents 2. Aided in teaching life skills,

3. Performed meal prep and cooking tasks

4. Assisted in accounting tasks

Key Holder

SUBWAY - Paradise, CA

October 2016 to May 2017

1. Provided excellent customer service,

2. Independently opened and closed the restaurant, 3. Daily inventory

4. Cash handling

5. Maintained cleanliness of the overall workplace at all times. Certified Nursing Assistant

BRIGHTSTAR HEALTHCARE - Chico, CA

August 2007 to October 2016

1. Duties included personal care for the resident

2. Various housekeeping tasks

3. Transported residents safely to and from appointments 4. Assisted with all aspects of daily care

Education

Associate in Nursing Assistant

Butte College - Oroville, CA

2004

Skills

• Customer Service (5 years)

• Schedule Appointments (2 years)

• Account Management

• Filing

• Receptionist (2 years)

• Inventory

• Organizational Skills (3 years)

• Retail (2 years)

• Scheduling (1 year)

• Time Management

• Microsoft Office (2 years)

• Sales Experience (3 years)

• Upselling (3 years)

• Call Center (1 year)

• Personal Assistant Experience (3 years)

• Front Desk

• Clerical Experience

• Microsoft Word

• Training

• Microsoft Outlook

• QuickBooks

• Financial Services

• Meal Preparation

• Office Management

• Accounting

• Presentation Skills

• Accounts Payable

• Administrative Experience

• Tax Experience

• Home Care

• Management

• Conflict Management

• Hospitality Experience

• Management Experience (1 year)

• Quality Assurance

• Case management

• Microsoft Excel

• Computer literacy

• Documentation review

• Care plans

• Motivational interviewing

• Windows

• Practice management

• Retail management

• Supervising experience

• Retail sales

• Medical office experience

• Multi-line phone systems

• Senior care

• Word processing

• Medical Records

• Customer support

• Restaurant experience

• Inside Sales

• Data Entry

• EMR Systems

• Salesforce

• Sales

• Customer service

• Medical scheduling

• iOS

• Merchandising

• Cashiering

• Employment & labor law

• Social Work

• Crisis Intervention

• Insurance Verification

• Bus Driving

Certifications and Licenses

CPR First Aid Certification Food Handler Certification CDL



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