Customer Service Teacher
Resume:
Tanya ONeal
Hartsville SC
************@*****.***
●Skills
●Pediatric First Aid,CPR & AED Certification
●CPI-Training
●Critical thinking
●Time Management
●Customer and Personal Service
●Judgment and decision making
●Over 10 years babysitting experience
●Experience working with special needs classroom
●Inventory Management Procedures
●Accurate money handling and till counting
●Client satisfaction
●Great active listening skills
Work History
January 2011- PRESENT
Arcade Barbershop, Hartsville,SC- Master Barber
●Managed business customer service, responding to requests and concerns properly.
●Consulted with clients to assist personal style preference in unique needs.
●Answered incoming phone calls and scheduled appointments for clients.
●Completed safety training and certification to minimize risk of infection or injury to customers.
●Counted and documented opening and closing cash amounts daily.
●Distributed business cards outside of shop to generate new business.
●Completed in-home services for elderly clients unable to travel to the barbershop.
●Used clippers and shears to complete various types of fades, shaves and cuts.
●Clean and sterilize scissors, combs, clippers and other instruments.
●Check inventory in order supplies.
●Keep card files on clients, Recording notes of work done products used and fees charge after each service.
August 2017 - 2022
Darlington County School district, Hartsville, SC- Teachers assistant
●Kept the classroom neat and properly sanitized for students' health and Classroom efficiency.
●Worked with the lead teacher to monitor class schedules and take attendance.
●Oversaw students in the classroom and common areas to monitor, enforce rules and support lead teachers.
●Collaborate with teachers for lesson preparation by preparing materials and setting up equipment.
●Provided support to help students with special needs learning grow.
●Implemented practice exercise and use repetition, enabling students to grasp new concepts quickly.
●Organize and lead activities designed to promote physical, mental and social development such as games,arts and crafts, music and storytelling.
●Performed administrative duties such as assisting in school library, hall and cafeteria monitoring, and bus loading and unloading.
January 2005 - May 2012
Gino Marino, Sumter,SC - Master barber
●Managed Employee schedules
●Counted money and deposited bank drops
●Opened and closed shop
●Inventory and ordered supplies
●Cut and trimmed hair according to clients instructions and/or current hair styles, using clippers, combs, handheld blow dryers, and scissors.
●Question customers regarding desired service and haircut style.
●Cleaned the workstation and swept floors.
●Shaved and trimmed beards, mustache, using scissors and clippers
●Stayed up today with the latest styles and hair care techniques.
Education
July 2016
Parapro certificate
January 2004
Master barber license
June 2001
Madison-Oneida BOCES- Verona,NY
1000-hours program salon management and state license preparation.
June 2001
Canastota High School, Canastota, NY - High School Diploma
References
Patricia Toney
Principal
SECC
1615 Blanding Drive
Hartsville South Carolina
Rhonda Mcelveen
Shop owner
Arcade Barbershop
110 E College Avenue
Hartsville South Carolina
Priya John
Lead Teacher
SECC
1615 Blanding Drive
Hartsville South Carolina
Cynthia Keith
Assistant teacher
SECC
1615 Blanding Drive
Hartsville South Carolina
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