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Customer Service Credit Analyst

Location:
Mesa, AZ
Posted:
June 03, 2022

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Resume:

Timothy H. Trombley

**** * ******* **** **. #**** Mesa, AZ 85201 - 209-***-****

adq93n@r.postjobfree.com

OBJECTIVE

To apply my knowledge, experience, management, and leadership skills to assist in maintaining the growth of your company.

EDUCATION

Golf Academy of America, Chandler, AZ – April 2017 – August 2018 Associate of Applied Business Degree: Honor Graduate Major: Golf Complex Operations & Management

• Professionalism Award: 4 semesters – for excellent attitude, appearance, and attendance of 99% or higher for all four semesters

• Directors List: 1st, 2nd and 4th semesters – for achieving a grade point average of 3.67 or higher for all three semesters.

Certifications:

Employee Development Program Sacramento, CA 1995

Management Development Program Sacramento, CA 1996 Collectors License Sacramento, CA 1986

Certified Mixologist: Sacramento, CA 2009

Certified Club builder and repair Chandler, Az 2018 Association of Golf Merchandisers: Member

Arizona Golf Association: Member

WORK EXPERIENCE

October 2015 – February 2017

Senior Credit Analyst – Golden1 Credit Union Southern California Territory

• Analyze dealership contracts for approval for over 200 dealerships

• Train and manage 3-4 employees assigned to territory

• Monthly reviews on performance

• Customer service monitoring for professional excellence January 2015 – September 2015

Vice President of Sales – Strategic Dealer Revenue Solutions Global Lending Services LLC Northern California Territory

• Enroll new dealerships in the Global Lending Services program

• Train new dealerships on GLS program

• Build and maintain new and existing relationships

• Continue to increase growth in the Northern California territory February 2013 – October 2014

Dealer Accounts Manager - Balboa Thrift and Loan Sacramento, CA

• Enroll local dealerships in the Balboa Auto Financing program

• Build and maintain long lasting relationships with dealerships

• Increase and maintain production throughout the territory

• Purchase contracts during visits to the dealerships

• Work with credit analysis to secure and capture additional contracts January 2012 – February 2013

Territory Manager - Marketsource Inc. Northwestern Region

• Enroll Ford dealerships into the Citi-Ford Service Card Program

• Train dealerships on application and payment processing

• Obtain monthly objective of 1.2 million in revenue

• Provide world class service for 270 dealerships in 8 states

• Build and Maintain long lasting relationships with dealers August 2010 – March 2011

Dealer Accounts Manager - Westlake Financial Services Sacramento, CA

• Sign new dealers to increase current dealer base

• Train new dealers on Westlake Dealer Wizard platform

• Investigate new leads and educate on Westlake programs

• Capture automobile contracts to achieve projected goal

• Present and educate dealers on new products and programs May 2009 – April 2010

Pre- Sales Manager - Pepsi Bottling Group Sacramento, CA

• Relief for sales routes both large and small format

• Merchandise convenience/gas and grocery stores

• Assist with large and small format deliveries

• Sell in new products and displays to increase volume April 2004 – September 2008

Area Sales Manager - Wells Fargo Auto Finance Sacramento, CA

• Developed, retained and increased auto contract production

• Territorial field management of 80 franchise dealerships

• Proactively initiated dealer/company relationships

• Created a collaborative environment between clients and underwriting

• Analyzed databases for performance and activity information August 2001 – April 2004

Senior Credit Analyst - Wells Fargo Auto Finance Sacramento, CA

• Analyzed consumer loan applications

• Underwriter of indirect auto contracts

• Maintained and exceeded production goals

• Effectively surpassed quality control standards

• Superior rapport skills with clientele

August 1996 – August 2001

Branch Manager - Fireside Bank (formerly Fireside Thrift and Loan)

• Managed, coached, and motivated direct personnel

• Directed sales, marketing, monitored prevention of loss for auto contracts

• In charge of business development of direct and indirect consumer loans

• Accountable for all deposit and cash transactions of the Customer Service Dept References

1. Name: Karen and Terry Treece / General Manager - River Island Country Club Address: 32689 Maverick Dr. Springville, Ca. 93265 Phone# 559-***-**** / E-mail address: adq93n@r.postjobfree.com 2. Name: Gene Hart / PGA Professional Instructor

Address: 9924 Deerhurst Ct. Sacramento, Ca. 95829

Phone# 916-***-**** / E-mail address: adq93n@r.postjobfree.com 3. Name: Fred Barr / Director of Career Development – Golf Academy of America Address: 2031 N Arizona Ave Suite 2 Chandler, Az. 85225 Phone# 623-***-**** / E-mail address: adq93n@r.postjobfree.com



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