Traci Durham
Chattanooga, TN
************@*****.***
Authorized to work in the US for any employer
Work Experience
Owner
Durham Independent Bookkeeping - Chattanooga, TN
September 2009 to Present
Owner/Operator of local tax preparation and bookkeeping service. In Home Caregiver
Chattanooga, TN
September 2009 to May 2019
At home care giver for my mother until she was moved to full care facility. General housekeeping, nursing and hygiene care.
Senior Benefits Consultant
Cigna Insurance Companies - Chattanooga, TN
July 1996 to September 2009
Focus on Medical, Dental and Pharmacy underwriting for National Accounts/Multi-million dollar accounts. High level consultation for annual and quarterly on-site benefit review. Assistant Contract Underwriter
Provident Life and Accident - Chattanooga, TN
October 1992 to July 1996
Insurance underwriter over Life, AD&D, Short and Long Term Disability. Regional block of business for large group accounts. Annual and on-going benefit review with clients, renewal and new business policies. Journalist
The Chattanooga Times - Chattanooga, TN
August 1987 to October 1992
General beat reporter. City Desk Assistant, Lifestyle, Local stories, business, almanac, weather reports and obituaries.
Education
B.A. in English
The University of Tennessee-Chattanooga - Chattanooga, TN August 1987 to August 1991
Skills
• Journalism
• Tax Experience
• English
• Public Relations
• Underwriting
• Writing Skills
• Legal research
• Event Planning
• Proofreading
• Copywriting
• Microsoft Outlook
Awards
Cigna President's Award
September 2006
Annual team award given for excellence in service, products and underwriting. Nominated by directors and approved by President of Cigna.
Certifications and Licenses
Fellow of Life Management Institute
Present
Four year degree for Insurance Underwriting. Certifications in Law, Accuarial Math, Long-Term Disability, Healthcare Associate, Customer Service Associate, Medical, Dental, Pharmaceutical, Medicare and Casualty coverage.
Tax Preparation Associate / H.R. Block
September 2009 to Present
General tax preparation course - updates annually via IRS.gov CPR Certification
First Aid Certification