Kenneth E. Ouellette

** ****** **** *****, **********, MA 01545

508-***-**** adq91q@r.postjobfree.com

SUMMARY

Seasoned, results-driven information technology professional experienced in implementing new technologies and capitalizing on legacy systems to successfully lead the development, implementation and maintenance of enterprise applications and processes that support corporate goals and objectives

Strategic and Business Planning

Process Improvement

Merge Organizations

Infrastructure Design and Implementation

Collect user requirements for applications

Design applications given user specifications

Project Management

System Architecture and Design

Data Center Management

Multiple ERP packages

EXPERIENCE

Director of Information Technology October 2014 – Present

Horizons for Homeless Children, Roxbury, MA

Horizons for Homeless Children provide high quality early education opportunities for play, and family support services to more than 2,000 homeless children each week in Massachusetts.

Building an Information Technology Department keeping in mind the mission and budget limitations.

Designed, implemented, and selected network equipment and vendors for new building

Upgraded on premise financial software to NetSuite cloud-based application.

Replaced third party vendor from the day-to-day support of technology with internal support person.

Developed and maintains multiple QuickBase applications.

Implemented a monitoring application to monitor all technology assets including internet connections, servers, network switches and printers.

Designed a network/server environment to consolidate infrastructure technology spread out across multiple facilities.

Created security policies and procedures including access guidelines and remote access.

Implemented development software allowing the agency a greater online footprint while consolidating payment processors.

Created disaster recovery policy and procedures.

Migrated shared file structure to Microsoft Teams.

Steered the agency in creating a remote work environment in response to Covid.

Director of Information Technology October 2008 – May 2014

Share, Newton, MA

Share was a full-service fund raising provider for non-profit organizations focusing on outbound telemarketing services with facilities in Newton MA and Washington DC.

Developed a strong Information Technology Department focusing on cost reductions through merged business applications and vendor selection.

Reduced the number of telecommunication vendors from 14 to 1 saving the organization 35% in annual telecommunication costs.

Managed and developed the process to establish compliance with the Payment Card Industry Data Security Standards (PCIDSS).

Installed MPLS network across all sites eliminating the need for multiple firewalls and the support resources needed to mange these devices.

Managed the day-to-day operations of all Information Technology equipment including 3 predictive dialers.

Stabilized homegrown business application by implementing daily maintenance and proper Oracle and Sql Server database administration procedures.

Worked with external clients and client services to establish process and procedures allowing for the standardization of data imports and exports.

Migrated internal business application to Pittsburgh facility replacing multiple applications and allowing for consistent data operations in all call centers.

Kenneth E. Ouellette

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508-***-****

Director of Information Technology August 2005 – October 2008

Original Bradford Soap Works, West Warwick, RI

The Original Bradford Soap Works is a specialty soap manufacturer with facilities in Rhode Island, Indiana and Mexico.

Successfully re-engineered Information Technology Department, increasing focus on customer service, consolidating data and utilizing existing resources, following the acquisition of two soap companies.

Managed the execution of million dollar-plus Information Technology budget for all divisions.

Converted Oracle financial calendar from 13 periods to 12 months.

Created and developed a sales forecast and revenue reporting application, combining data from multiple sources using Oracle ADI and Oracle Discoverer.

Transferred Vantage ERP application from a facility in California to Rhode Island data center.

Management of two separate ERP systems: one supporting U.S. factories (Oracle) and one supporting Mexico (Vantage).

Eliminated the requirement for contract staff, maintained existing permanent head count resulting in significant savings for the company.

Negotiated multiple contracts with hardware, software and services vendors.

Implementing business continuity and security strategies.

Director of Information Technology May 2003 – August 2005

Walker Magnetics Group, Worcester, MA

The Walker Magnetics Group is a world leader in industrial magnetic applications with manufacturing and service facilities located worldwide.

Led the development, maintenance and implementation of worldwide enterprise, application and data architectures.

Implemented Inventory Location Control utilizing Macola ERP.

Developed and administered Macola training for functional end-users.

Implemented worldwide disaster recovery and continuity solutions.

Converted legacy systems and data to support implementation of Macola Standard Costing Module.

Director of Information Technology September 2000 – May 2003

Flowserve/Worcester Controls, Marlboro, MA

Worcester Controls (acquired by Flowserve) was a leading manufacturer of valves, actuators and controls with an engineering facility in Marlboro, MA and manufacturing facilities in the southeastern United States and Ontario, Canada.

Led the Industrial Service Group in the selection and implementation of state-of-the-art ERP solutions to replace multiple legacy implementations at 17 locations. Specified and managed data extraction from 6 different ERP applications to meet IRS audit requirements. Managed an upgrade and re-implementation of Oracle Business Applications to meet new business requirements including transitional reporting, scaling, performance tuning, capacity planning and training. Created migration plan for legacy ERP applications to Oracle Applications for 17 different facilities and 9 legacy applications.

TECHNICAL SKILLS

Oracle Database; SQL Server; Exchange Server; Microsoft Office; NetSuite; SQL; Visual Basic; Visual Studio; Office 365; VMWare; Veeam, Cisco Router; EMC Data Domain; EMC VNX; QuickBase

EDUCATION

Framingham State College, Framingham MA - Bachelor of Arts, Political Science/Computer Science

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