Legal Assistant Sales Associate
Resume:
William V. Henley, Jr. 804-***-****
Aylett, VA. ******@*****.***
EXPERIENCE:
30+ years’ experience supporting stores function through trade fixture installation, remodeling and maintenance support for Authority retail outlets, Regional Offices, and the Headquarters/Distribution Center complex
23 years’ experience coordinating and documenting all aspects of retail facility design and installation from the point of site selection to being ready to open for business
23 years’ experience creating, editing, and interpreting construction drawings and documents
23 years’ experience in trade fixture design
23 years’ experience in building code interpretation
15+ years’ experience performing site visits/assessments, accurately documenting site conditions and necessary work to bring them to Authority specifications, and performing site inspections to ensure all Authority specifications are met
23 years’ experience coordinating work schedules with multiple Authority divisions and outside contractors
10 +/- years’ experience prioritizing, scheduling, and tracking maintenance requests
17 +/- years’ experience installing, troubleshooting, and repairing mechanical, electrical, and plumbing systems
30+ years’ experience in the construction/maintenance areas and following appropriate codes
23 years’ experience with state and Authority procurement policies and contract administration
ABILITIES:
23 years’ experience interacting with and providing effective oral and written communication to outside vendors, contractors, and Authority personnel, from professional level employees to trades persons, in planning and scheduling various projects.
23 years’ experience reading/interpreting lease and contract provisions
23 years’ experience working with Real Estate & Facilities Management Director and Senior Real Estate Legal Assistant recommending what can or should be added or removed from leases due to site conditions and what the Authority needs to provide the best retail experience for customers and employees; Reviewing signage requirements and recommending what the Authority can or cannot change on our standard storefront signage in order to meet the Lessor’s requirements and local Zoning ordinances yet still maintain the Authority’s corporate identity; Providing input on details of the Lessor’s Page 2 of 7
Work Letter to ensure the Lessor has current and concise direction in the upfitting of leased spaces
30+ years’ experience analyzing problems and providing solutions
23 years’ experience leading a diverse staff planning and managing various projects SKILLS:
30+ years’ experience with diagnostic equipment and all hand and power tools
Skilled in the use of computers and all standard software, as well as AutoCAD EMPLOYMENT:
January 2003 – Present: Virginia Alcoholic Beverage Control Authority Facility Design and Permit Coordinator
Provide design leadership and direction in the up-fitting and renovations to approximately 400 Authority retail facilities and Regional Offices, ensuring a safe, efficient and code compliant facility for Authority employees and customers
Work closely with all positions in the Real Estate & Facilities Management office, as well as employees holding various positions from Division Directors down to store employees within other areas of the Authority
Work with Real Estate & Facilities Management Director and Senior Real Estate Legal Assistant recommending what can or should be added or removed from leases due to site conditions and what the Authority needs to provide the best retail experience for customers and employees; Reviewing signage requirements and recommending what the Authority can or cannot change on our standard storefront signage in order to meet the Lessor’s requirements and local Zoning ordinances yet still maintain the Authority’s corporate identity; Providing input on details of the Lessor’s Work Letter to ensure the Lessor has current and concise direction in the upfitting of leased spaces
Work closely with individuals and companies outside the Authority – property owners and managers, contactors, architects/engineers, government agencies, etc. - to ensure Authority needs and requirements are conveyed clearly and consistently, and that the result meets Authority specifications
Schedule work for Authority employees and outside contractors; Coordinate the two as necessary
Produce new or edit supplied architectural plans using AutoCAD version 2021
Ensure all Codes (Building, Electric, ADA, etc.) are met during the design phase of projects
Procure appropriate building permits as needed and Certificates of Occupancy from local governmental authorities
Administer several contracts ranging from $75,000.00 to $900,000.00, including budgetary requirements; Confirm all work completed per contract requirements and authorize payment
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Track inventory and maintain adequate levels for completion of Authority projects
Request/review quotes for work and materials outside our normal scope; Approve/sign off on quotes and requisition funds as necessary
Provided parts/materials/equipment list needed for each ABC store installation to Fixture Crew for loading on tractor trailer to be transported to ABC store work site
Supervised seven employees: 1 Trades Technician IV Master Mechanic, 4 Trades Technician III Mechanics, and 2 Trades Technician III Painters
Responsible for all performance management including performance planning and evaluations, rewards and recognition program and disciplinary actions
Ensure all work by subordinates and contractors is completed in a timely and professional manner
Perform all tasks with accuracy and efficiency
Perform all duties following established State and Authority policies and procedures
Documentation and accountability for these responsibilities February 2010 – June 2014: Dollar General Store #11515, King William County Key Holder
Perform management functions: Store opening/closing procedures, cash accountability
Customer service
Perform new POG cut-ins and shelf resets
Accountable for accurate receiving
Stocking
Documentation and accountability for these responsibilities This was a part time job in addition to my full-time job with Va. ABC Authority Dates Unknown (Primarily concurrent with Dollar General): K-Mart, Glenside Rd. & Broad St. Sales Associate
Lead Sales Associate for Sporting Goods
Customer service
Cashier
Receiving and stocking
New POG cut-ins and shelf resets
This was a part time job in addition to my full-time job with Va. ABC Authority December 1999 – January 2003: Virginia Alcoholic Beverage Control Authority Retail Store Trade Fixture Supervisor
Administer retail store up-fitting and renovation program
Prioritize and schedule all requested maintenance, preventive maintenance and safety inspections for all Authority owned and leased properties statewide Page 4 of 7
Work closely with all positions in Real Estate & Facilities Management, as well as employees holding various positions from Division Directors down to store employees within other areas of the Authority
Work with Real Estate & Facilities Management Director and Senior Real Estate Legal Assistant recommending what can or should be added or removed from leases due to site conditions and what the Authority needs to provide the best retail experience for customers and employees; Reviewing signage requirements and recommending what the Authority can or cannot change on our standard storefront signage in order to meet the Lessor’s requirements and local Zoning ordinances yet still maintain the Authority’s corporate identity; Providing input on details of the Lessor’s Work Letter to ensure the Lessor has current and concise direction in the upfitting of leased spaces
Work closely with individuals and companies outside the Authority – property owners and managers, contactors, architects/engineers, government agencies, etc. - to ensure Authority needs and requirements are conveyed clearly and consistently, and that the result meets Authority specifications
Schedule work for Authority employees and outside contractors; Coordinate the two as necessary
Produce new or edit supplied architectural plans using DataCAD and AutoCAD
Procure appropriate building permits as needed and Certificates of Occupancy from local governmental authorities
Administer contracts for shelving, flooring (new, replacements and cleaning), storefront signage, sales counters and casework; Confirm all work completed per contract requirements and authorize payment
Track inventory and maintain adequate levels for completion of Authority projects
Request/review quotes for work and materials outside our normal scope; Approve/sign off on quotes and requisition funds as necessary
Provide parts/materials/equipment list needed for each ABC store installation to Fixture Crew for loading on tractor trailer to be transported to ABC store work site
Supervise seven employees: 1 Trades Technician IV Master Mechanic, 4 Trades Technician III Mechanics, and 2 Trades Technician III Painters
Responsible for all performance management including performance planning and evaluations, rewards and recognition program and disciplinary actions
Ensure all work by subordinates and contractors is completed in a timely and professional manner
Perform all duties following established State and Authority policies and procedures
Documentation and accountability for these responsibilities October 1996 – December 1999: Virginia Alcoholic Beverage Control Authority HVAC Installation and Repair Technician
Perform installation and removal of all shelving/counters, POS systems, communications systems, and all other equipment associated with new store locations, remodels, and relocations
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Pull and load onto tractor trailer all parts/materials/equipment required for ABC store installations, ensuring accuracy to prevent return trips for missing items
Perform repairs, routine miscellaneous maintenance and preventative maintenance on all building systems and Authority equipment in ABC stores and Regional Offices, and Central Office/Warehouse complex: HVAC, plumbing, electrical, overhead doors and dock boards, carpentry, telephone and communications systems, POS systems, roofing, drywall, boiler cleaning and maintenance, asphalt repair, concrete, painting, door and lock repairs, fire safety inspections, etc.
Maintain documentation of all supplies/materials used and time for myself and one assistant
Manage ABC store installations and tear-outs during supervisors’ absence
Documentation and accountability for these responsibilities March 1996 – October 1996: Virginia Alcoholic Beverage Control Authority HVAC Installation and Repair Assistant
Perform installation and removal of all shelving/counters, POS systems, communications systems, and all other equipment associated with new store locations, remodels, and relocations
Assist HVAC Installation and Repair Technician perform repairs, routine miscellaneous maintenance and preventative maintenance on all building systems and Authority equipment in ABC stores and Regional Offices, and Central Office/Warehouse complex: HVAC, plumbing, electrical, overhead doors and dock boards, carpentry, telephone and communications systems, POS systems, roofing, drywall, boiler cleaning and maintenance, asphalt repair, concrete, painting, door and lock repairs, fire safety inspections, etc.
Pull and load onto tractor trailer all parts/materials/equipment required for ABC store installations, ensuring accuracy to prevent return trips for missing items September 1992 – March 1996: City of Norfolk, Department of Civic Facilities Maintenance Mechanic II
Perform maintenance, repairs and upkeep on buildings and facilities owned by the City of Norfolk, including Norfolk Scope, Chrysler Hall, MacArthur Memorial Museum, Wells Theater and the Governor’s Magnate School for the Arts
Worked with chiller/cooling tower and boiler systems
Perform repairs, routine miscellaneous maintenance, and preventative maintenance on all building systems: HVAC, plumbing, electrical, carpentry, telephone and communications systems, drywall, boiler cleaning and maintenance, concrete, painting, door and lock repairs, etc.
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Provide set up and removal of equipment for events at Scope and Chrysler Hall such as the Barnum & Bailey Circus, wrestling, ice hockey, plays/theaters/concerts, etc.; This included sound, power, score board/mega screen, flood/spotlights, ice and rink prep, etc.
Stand watch as “Duty Mechanic” to trouble shoot and repair any equipment related problems to ensure the events ran smoothly
Documentation and accountability for these responsibilities April 1992 – September 1992: Relocated to Virginia Beach from Richmond. Worked various jobs while seeking permanent employment, including working for Hill Electric in the Tidewater area on a major department store renovation and renovations to the historic Cavalier Hotel during this period
March 1986 – April 1992: Virginia Alcoholic Beverage Control Authority Air Condition and Refrigeration Mechanic
Perform installation and removal of all shelving/counters, POS systems, communications systems, and all other equipment associated with new store locations, remodels, and relocations
Pull and load onto tractor trailer all parts/materials/equipment required for ABC store installations, ensuring accuracy to prevent return trips for missing items
Responsible for all maintenance and upkeep on approximately 78 Authority retail outlets and Regional Offices in the Northern Virginia area
Perform repairs, routine miscellaneous maintenance and preventative maintenance on all building systems and Authority equipment in ABC stores and Regional Offices, and Central Office/Warehouse complex: HVAC, plumbing, electrical, overhead doors and dock boards, carpentry, telephone and communications systems, POS systems, roofing, drywall, boiler cleaning and maintenance, asphalt repair, concrete, painting, door and lock repairs, fire safety inspections, etc.
Maintain documentation of all supplies/materials used and time for myself and one assistant
Supervised one person
Documentation and accountability for these responsibilities 1982 – 1986: Worked various jobs after high school including Charles Electric Company and Harris Electric Company
EDUCATION:
J. Sargent Reynolds Community College: Computer Aided Drafting I, II, & III, 2015-16 Central Virginia Community College, Virginia Crime Prevention Association: Basic Crime Prevention, Crime Prevention Through Environmental Design, 2010 Commonwealth of Virginia: Security Awareness, 2008 Commonwealth of Virginia: Virginia Terrorism and Security Awareness, 2008 Page 7 of 7
J. Sargent Reynolds Community College: AutoCAD, 2004 AvaTech Training Solutions: AutoDESK VIZ Render, 2004 The Hartford Steam Boiler Inspection and Insurance Company: Electrical Equipment Inspection and Maintenance, 1996
ESCO Institute: CFC Certification, Type I, 1993
ConServe HVAC Consulting Services: Commercial Boilers, 1991 ConServe HVAC Consulting Services: Heat Pumps and A/C Systems, 1991 Hermitage Vo-Tech. Center: Electricity I & II, 1979 – 81 John Randolph Tucker High School: General Academics, 1977 – 81
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