Installation Manager Signal Hill
Resume:
Ken Parsley
Installation manager, Master appliance installer
Lake Havasu City, AZ 86406
*********************@*****.***
Installation manager with 10 years experience.
Appliance installation experience with
17 years experience.
Areas of expertise include residential appliance
installation, operations management.
Highlights
• Understanding of client business • Installation of residential and requirements commercial style appliance's
• Excellent interpersonal skills • Licensed contractor
• Strong customer focus • Manufacture certified
• Works well in a team environment • Customer relationship building
• Extensive management experience • Customer service experience
• Employee scheduling
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Installation manager
Kepco appliance installation - Signal Hill, CA
August 2006 to Present
Current
Collaborated with Installers to ensure work flow and efficient organization operations. In charge of routing 30 installers daily jobs.
Ensured proper installations through accurate training. Coordinated monthly safety meetings to ensure machine operation safety. Worked with office staff and installers to increase productivity. Developed department's first incentive performance plan which motivated staff and resulted in an increase in sales.
Counted and verified orders picked to ensure accuracy. Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies. Appliance Installer
Appliance installers inc - Bellflower, CA
March 1989 to March 2006
August 2006 Installed residential appliance's in customers homes. Advised customers of proper operation of purchased appliance. Used hand tools to mount, install, and secure appliances, water heaters and window, wall air conditioners Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies. Maintained positive relationships with all customers. Managed work with little supervision.
Door hangars apprentice
Doors all kinds - Lakewood, CA
January 1986 to August 1991
Responsibilities
My job was to set up all necessary tools needed for the type of job we were to perform that day. i learned what tools were used for what tasks and the importance of maintaining the tools so they will perform flawlessly and precisely.i assisted the journeyman carpenter when needed to help install doors, crown and base molding as well as installation of basic windows and doors. Accomplishments
i believe i was able to impress my boss with my desire to learn the energy involved. My energy was easy as it came from the desire to learn a new useful skill that would allow job satisfaction on a daily basis. Skills Used
Performing as a door hangars apprentice taught me the importance of precise measurement and earned me a eagle eye for a stellar installation and customer overall satisfaction.My journeyman always said to keep your own expectations that above the customers and you will always be fine. i still apply this theology to my work ethic and habits to this day.
Retail store manager
Gold Coast - Lakewood, CA
January 1986 to March 1989
Ran day to day store operations.
Trained store associates for superior customer service. Assisted customer's with product knowledge and purchases. ordered inventory as needed.
Education
Contractor license in General studies
Cal state contractors school - Orange, CA
January 2000 to May 2001
High school diploma or GED
Skills
• 10 years of installation management which includes working with and coordinating office staff as well as 20 installers daily to provide our customers a superior experience.I also have experience in the installation of case,base moulding.replacement of recepticles 110 v and 220 v,ceiling fans,bath exhaust fans,circuit extensions.installation of window and wall air conditioners.electric and gas waterheater installation as well as all residential appliances. (10+ years)
• Plumbing
• Handyman experience
Certifications and Licenses
United States EPA certification
Present
I was trained the proper way to handle lead removal in buildings with proper containment as well as clean up procedures allowed withing the federal guidelines. California contractors licesense
February 2000 to February 2018
C- 36
Arizona contractors licese
July 2013 to July 2017
c-63
Valid Drivers License
Additional Information
I'm a loyal, hard working person who believes in completing any task with honor,respect and pride of work.I'm a quick learner and open to entering other field if the opportunity is right.
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