Customer Service Care Assistant

Sarah Green

**** ********* ***** ******, ** 803-***-**** **.*****.*.*****@*****.***

Summary of Qualification

I have a competitive knowledge of safety, sanitation, and excellent customer service skills. I have obtained over 40 years of nursing experience and over 35 years of experience in the housekeeping and food services industries. My skills and knowledge will be a great contribution to your company. 2018 – Present

Associate Deli-Bakery Wal-Mart Supercenter - Columbia, SC

● Operated kitchen equipment to prepare and cook food for the hot bar.

● Performed food temperature checks for accuracy to ensure food safety.

● Assisted customers with and filled special catering orders.

● Operated deli equipment to fill customer orders. 2016 – 2018

Sanitation Food Production Aryzta LLC - Columbia, SC

● Performed walkthroughs and surveyed the muffin production lines.

● Inspected equipment for cleanliness on three muffin production lines.

● Maintained a clean food production area at all times to be ready for inspections. 2015 – 2016

Environmental Services Prisma Health Richland Hospital Kelly Service - Columbia, SC

● Thoroughly cleaned the lobby areas, waiting rooms, and bathrooms on multiple floors of the hospital.

● Frequently sanitized high traffic areas through the hospital to protect patients, staff, and visitors. 2011 – 2014

Cook, PCA, and Housekeeping Emeritus Assistance Living - Columbia, SC Cook

● Prepared 3 meals during each shift for 245 patients.

● Followed recipes closely for precision to ensure they met all dietary rules and restrictions.

● Performed testing and recording of temperatures for the freezer, hot food, and when properly thawing meat products.

● Ensured a clean kitchen and avoided cross-contamination during meal preparation. Patient Care Assistant -Assisted residents with daily health care, hygiene, bathing, and feeding. Housing Keeping- Cleaned 16-20 residential rooms and common spaces in the facility. 2011 –Present

CEO G&C Cleaning Services - Columbia, SC

● Hold a business license.

● Provide both residential and commercial cleaning services.

● Perform basic cleanings and deep cleaning based on client needs.

● Obtained a cleaning contract with Ashton Apartments where I performed residential and commercial cleaning services in common areas, hallways, and offices. Also performed Move-out/move-in apartment cleaning as needed.

2001 – 2009

CNA/Home Health Aid Extended Hands - Columbia, SC

● Assisted client with daily health care, hygiene, bathing, and feeding.

● Aided tube feedings 3-times a day.

● Performed cleaning on feeding tube equipment in between administering feedings.

● Assisted client with movement therapy and used a Hoyer Lift for transferring the patient.

● Operated equipment to check the client’s vital signs throughout the day. 2001 – 2002

Cook Food Services Lexington Gardens - Columbia, SC

● Prepared and cooked three meals a day for about 175 people. 2001 – 2005

Cook Baptist Hospital Columbia Staffing - Columbia, SC

● Worked in the hospital cafeteria maintaining the salad and sandwich bars.

● Prepared sandwiches according to customers' orders and ensured the salad bar ingredients were well stocked.

1999 – 2001

Short Order Cook Food Services Columbia Metro Airport - Columbia, SC

● Prepared and cooked for the hot food bar.

● Arranged fresh bakery goods on displays for customer selection.

● Fulfilled catering orders for airlines.

1997 – 1999

Suite Keeper Housekeeping Embassy Suites Hotel - Philadelphia Airport

● Cleaned about 17 suites a day which consisted of changing lien, cleaning bathrooms, vacuuming, retrieving items left behind by guests.

● Inspected suites after they were cleaned to confirm they were ready for check-ins.

● Earned certificates for excellence in customer service and housekeeping. 1997 – 1997

Food Service Willow Grove Navy Base - Willow Grove, PA

● Worked the cook line serving Naval officers during their meal times.

● Assisted with ringing up meals in the cafeteria.

● Maintained the cleanliness of a large cafeteria. Skills

● Great at collaborating with other employees

● Able to multitask well

● Strong communication skills

● Excellent Customer Service

Education

Medtech in Columbia, SC

2000 - CNA certification

References

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