Mary Lee Pappagallo

860-***-****

adq8yg@r.postjobfree.com

PROFILE:

Dedicated Business Office Manager with commitment to excellence and outstanding track record of success in Management of every phase in the Business Office. Over 20 years’ experience of all business functions and responsibilities for ensuring policy and procedure compliance in all related areas. Strong verbal skills to create trusting relations with clients and families, along with Administrators and Corporate Personnel.

Business Office Manager

Human Resource Manager

Payroll Bookkeeper

Accounts Payable Bookkeeper

Accounts Receivable Bookkeeper

Workers Compensation Officer/Osha Log

PROFESSIONAL EXPERIENCE:

Vanderman Place, Willimantic, CT & Norwich Rehab, Norwich, CT 2019-2021

Payroll/HR Manager … 2 facilities

Managed and maintained all tracking of COVID-19 cases

Managed and maintained all tracking of COVID-19 vaccinations

Managed recruitment and selection process of new hires

Interviewed and screened qualified candidates, reference/background checks

Orientated new employees to make sure company policies and benefits are reviewed

Tracked and maintained yearly licenses for all licensed employees

Conducted all phases of open enrollment of yearly benefits, set meetings to ensure all employees were educated on benefit package, tracking of benefit forms

Processed weekly payroll per policies and procedures for 200+ employees

Processed and kept track of all time off requests along with earn time

Tracked all FMLA – maintained files according to state regulations

Co-chairperson of company safety committee

In serviced new rules and regulations pertaining to safety compliance

Reported all Workers Compensation claims to Ins Company – tracked injury patterns

Recorded and maintained OSHA 300 Log

Griswold Board of Education, Griswold, CT

Payroll Clerk (Temporary through Accountemps) 2019

Processed Payroll for 500+ union and nonunion employees

Processed Payroll deductions and state and federal taxes

Responsible for Open Enrollment for all nonunion employees

Community Health Center, Middletown, CT 2018

Payroll Specialist (Temporary through Accountemps)

Process Payroll for 800+ employees

Process multistate payroll

Payroll cost analysis

Responsible for confidential information

Process all deductions along with garnishments

Maintain company email site for all payroll questions

Orchard Grove Rehab Center, Uncasville, CT 2015-2017

Payroll/HR Manager

Managed recruitment and selection process of new hires

Interviewed and screened qualified candidates, reference/background checks

Orientate new employees make sure company policies and benefits are reviewed

Work with Supervisors to evaluate hire performance

Set up and maintained confidential employee files

Tracked and maintained yearly licenses for all licensed employees

Conducted all phases of open enrollment of yearly benefits, set meetings to ensure all employees are educated on benefit package, tracking of completion of benefit forms

Processed weekly payroll per policies and procedures for 200+ employees

Processed and kept track of all time off requests along with earned time

Tracked all employee FMLA – maintained files according to state regulations

Co-chairperson of company safety committee

In services new rules and regulations pertaining to safety compliance

Reported all Workers Compensation claims to Ins Company – tracked injury patterns

Recorded and Maintained OSHA 300 Log

Davis Place Rehab Facility, Danielson, CT 2014-2015

Business Office Manager

Inputted all Census information in PCC on a daily basis

Met with all new admissions (residents or family) to explain financial obligation

Posted ancillaries, cash, adjustment and refunds

Managed resident trust funds & confidential files, ensured compliance with all regulations

Maintained private spend down worksheets, facilitated completion of Medicaid applications

Managed all month-end processes to ensure balancing of daily census and cash postings

Provided aging reports on monthly basis for Administrator – prepared and ran A/R meetings

Maintained collection activity; recommended/prepared accounts for outside collections

Coordinated documentation for internal and external audits

Harrington Court Rehab Center, Colchester, CT 2000-2013

Business Office Manager/Human Resource Manager/Payroll

Processed weekly payroll per policies and procedure for 250+ employees

Processed and kept track of all time off requests along with earned time

Maintained all payroll reports

Preparation/submission of all payable invoices for each department including expense reports

Resolved payable issues; vendor inquiries and disputes

Co-Chairperson of company safety committee

In serviced new rules and regulations pertaining to safety compliance

Reported all Workers Compensation claims to Insurance Company – tracked all injury patterns

Recorded and maintained OSHA 300 Log

Set up and maintained confidential employees

Conducted all phases of open enrollment of benefits, tracking of completion to ensure all employees are educated on benefit package

Tracked all employee FMLA – maintained files according to state regulation

Inputted all census information in PCC on a daily basis

Met with all new admissions (residents or family) to explain financial obligation

Set up new admission files to ensure completeness and accuracy

Posted ancillaries, cash, adjustments and refunds

Managed resident trust funds & confidential files, ensure compliance with all regulations

Maintained private spend down worksheets, facilitated completion of Medicaid applications

Managed all month end process to ensure balancing of daily census and cash posting

Provided past due aging on monthly basis to Administrator – prepared and ran A/R meetings

Maintained collection activity, recommended/prepared accounts for outside collections

Coordinated documentation for internal and external audits

EDUCATION:

Albertus Magnus College, New Haven CT

Associates of Business

Bachelor – not completed

Huntington Institute, Norwich, CT

Medical Records Certification

Norwich Free Academy, Norwich CT

Business Degree

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