Customer Service Warehouse Associate
Resume:
Daniel Kowalczyk
Odenton, MD
************@*****.***
Willing to relocate: Anywhere
Work Experience
Amazon Warehouse Associate
Amazon.com - Baltimore, MD
July 2021 to Present
Move pallets of packages from airplanes to trucks and trucks to airplanes. Scan packages to make sure they go to the correct locations.
Dominos manager
Domino's - Prince Frederick, MD
January 2021 to July 2021
I take orders either at the cash register, help prepare and cut the food, clean the store and deliver the customers order in a timely manner, take inventory, count money, manage the drivers to get things done in a timely manner
Dominos Delivery Driver
Domino's - Dunkirk, MD
April 2020 to January 2021
I take orders either at the cash register, help prepare and cut the food, clean the store and deliver the customers order in a timely manner
Delivery Driver
Pizza Hut - La Plata, MD
September 2019 to March 2020
I take orders either at the cash register, help prepare and cut the food, clean the store and deliver the customers order in a timely manner
Left because I had to move.
Giant
Parcel Pickup - Dunkirk, MD
June 2016 to October 2019
Provided customer service, trained and mentored new employees; inventoried stock and maintained resource availability for customers. Also, complete other miscellaneous tasks as assigned by management.
• Assisted customers promptly and politely in person
• Trained 17 new sales associates
• Communicated clear expectations and goals to new employees
• Cleaned and organized the store merchandise, including the checkout desk and displays.
• Coordinated with sales associates and customer service representatives to resolve problems/questions.
• Communicated clear expectations and goals to each new employee.
• Assisted stock workers and customer service agents throughout shifts.
• Collected carts left in parking areas and returned them to retail stores. Volunteer Stock Person and Sales Assistant
Asbury Retirement Communities - Solomons, MD
August 2009 to June 2016
Stocked Shelves
Provided Customer Service
Transported sales item to and from Storage Areas
Set up displays
Set up and clean up areas
• Engaged with customers in a sincere and friendly manner.
• Used time efficiently when not serving customers, including folding clothes.
• Welcomed customers into the store and helped them locate items.
• Responded to customer concerns with friendly and knowledgeable service.
• Responded to customer questions and requests in a prompt and efficient manner.
• Stocked and replenished merchandise according to store merchandising layouts.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Cleaned and organized the store, including the checkout desk and displays. Education
Associates of Arts in Informational Technology
College of Southern Maryland - Prince Frederick, MD December 2018
Associates of Arts in Informational Technology
College of Southern Maryland - Prince Frederick, MD December 2018
High School Diploma
Annapolis Area Christian School - Severn, MD
2016
Skills
• PROJECT MANAGEMENT
• PROBLEM SOLVING
• PROBLEM-SOLVING
• SCHEDULING
• Customer Care
• Customer Service
• Customer Support
• Sales Experience
• Heavy lifting
• Assembly
• Hand tools
• Mechanical knowledge
Additional Information
Skills
• Research skills
• Project management
• Self-motivated
• Compliance
• Conflict resolution
• Project coordination
• Math skill evaluation
• Analytical problem solving
• Problem-solving strategies
• Creativity
• Reliable
• Trustworthy
• Student encouragement
• Scheduling plans/projects
Contact this candidate