Secretary Manager Trainee
Resume:
Kimberly Brown
Crane Hill, AL *****
********************@*****.***
Professional Summary
Results-oriented Management Trainee driven to consistently exceed objectives in sales, service and operations. History of providing high-quality support to customers and staff alike. Focused on continuous professional development and process improvements. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem- solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Skills
Word Perfect, Excel Software Proficiency
Teamwork and Collaboration
Clerical Support
Customer Relations
Purchasing and planning
Task delegation
Work History
Mcdonalds Dodge City, Alabama
Manager Trainee
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success. Established team priorities, maintained schedules and monitored performance. Cullman Apparel Cullman, Alabama
Secretary Specialist
Scheduled appointments and conducted follow-up calls to clients. Answered multi-line phone system and greeted callers enthusiastically. Completed accurate daily report documents, memos and invoices. Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled daily scheduling tasks and provided administrative support for entire department.
July 2002 to January 2005
Hanceville Nursing Home Hanceville, AL
Nursing Aide
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Kept accurate records of patients' care, condition and progress. Documented vital signs to inform nurses and physicians of any changes in patient status.
Assisted with patient transfer and ambulation.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage. Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
Wallace State Community College - Hanceville Hanceville, AL GED
Wallace State Community College - Hanceville Hanceville, AL No Degree Micro Computer Applications
Wallace State Community College - Hanceville Hanceville, AL No Degree LPN Nursing
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