Entry Clerk Teller Supervisor

Janet K. Trail

*** ***** **** ****** *****

Wentzville, MO 63385

Objective To obtain a challenging position in a professional environment where a detail-oriented, well-organized individual can excel. The ideal position would also capitalize on my excellent communication and teamwork skills.

Education Management Leadership Training – Bank Midwest, Kansas City, MO 2007 Basic Management Training Certificate – Burger King, St. Peters, MO 1997 Draughon Business College – Springfield, MO 1987. Completed Basic office and accounting skills curriculum.

International Air Academy – St. Louis, MO. Graduated 1988 Joplin Sr. High School – Joplin, MO National Honor Society. Graduated 1987 Experience Regions Bank – Wentzville, MO – Feb. 2015 – Present Teller. Responsible for handling deposits, cashed checks, withdrawals, loan payments and cash advances. Maintain and balance cash drawer. Process change orders, issue money orders, cashier checks, travelers checks and savings bonds. Answer phones and assist with problems and questions. I am backup for our Teller Supervisor. I do general ledger reports on a daily basis. Stay at Home Mom - March 2008 – Feb. 2015

Bank Midwest(Founder’s Bank) – Chesterfield, MO – March 2000 – March 2008. Teller Supervisor and Customer Service Representative. Responsible for handling deposits, cashed checks, withdrawals, loan payments, and cash advances. Maintain and balance cash drawer, ATM and vault. Routine audits, ordering and shipping money, change orders, issue money orders, cashier checks, traveler checks, and saving bonds. Answer phones and assist with problems and questions. Teller schedules and reviews, interviewing and employee counseling. Opening accounts and assisting with product needs. Referring products and going out on weekly sales calls and calling existing customers.

United Missouri Bank – St. Charles, MO. March 1999-March 2000. Responsible for handling deposits, cashed checks, withdrawals, loan payments and cash advances. Maintain and balance cash drawer and ATM and assist in balancing vault. process change orders for commercial customers. Issue money orders, cashier checks, travelers checks and savings bonds. Assist customers with problems and answer questions. Answer telephones, and refer products.

Jackson Hewitt Tax Service - St. Charles, MO. January 1999- April 2001. (seasonal) Part-time at tax season only. Preparing tax returns. Assemble tax returns in processing Department and basic office skills.

Burger King- St. Peters, MO. September 1995 – February 1999 Shift Manager. Responsible for counting safe and cash drawers, preparing bank Deposits, interviewing and hiring, post bills in the computer, stock level charts, opening the store, supervising the crew, customer service and food preparation. Interim Personnel – Creve Couer, MO. January 1995 – August 1995. Data Entry Clerk. Responsible for all basic office procedures. Roosevelt Bank – St. Charles, MO. And Joplin, MO. August 1992 – January 1995. Responsibilites: Teller, new accounts, customer letters, 1099 corrections, cash vault, Cash vault, cash drawer and balanced ATM transactions.