Data Analyst Contract Administrator

Patricia A. Sheridan

** ******** *** ****************@*****.***

Freehold, NJ 07728 732-***-****

Summary of Qualifications

Self-disciplined methodical worker with more than 20 years of professional experience; background reflects skills and accomplishments in the areas of sales support, market research, contracts, customer relations and management

Effective project manager by being able to establish priorities, handle multiple projects simultaneously, and perform well under pressure

An effective communicator with strong written, verbal, interpersonal, organizational, and problem-solving skills

Strong knowledge in pharmaceutical sales and Rx data, both DDD and Xponent

Professional Experience

Hikma Pharmaceuticals, Berkeley Heights, NJ 2015- 2021

Sr. Contract Administrator

Facilitated a high volume of Contract Documents including, but not limited to, correspondence, changes/deviations, amendments, clarifications, and renewal schedules

Prepared and reviewed contract documents including, but not limited to confidentiality terms, contract terms and conditions, request for pricing, request for information, questionnaires in accordance with company templates

Partnered with internal (Sales & Marketing / Legal / etc.) and external resources (Customers / Outside Counsel / etc.) to negotiate contract terms that aligned with Hikma’s business objectives

Handled several government contracts as well as all addiction therapy contracts

Aided Contract Operations team with product pricing changes when needed

Supported efforts to communicate and resolve membership discrepancies with internal and external stakeholders

Supported Contracts Team as the subject matter expert for all things related to contract membership and price eligibility

Provided product pricing as needed to support inquiries from internal and external customers

Johnson & Johnson (through Keen 360), Raritan, NJ 2013- 2015

Data Analyst

Provided professional, accurate and timely responses to inquiries from field employees regarding physicians, data investigations and sample accountability procedures

Researched field related inquiries that may require more in-depth follow-up and final resolution with the field employee

Processed New Customer Adds into CRM system; completed 60% weekly

Provided analytical support to internal stakeholders; coordinated efforts for report QA process

Collaborated with cross-functional teams; mentored other analysts in the department

Lead analyst for documenting processes; maintained knowledge articles for department

Identified and implemented refinements to existing department processes

Mylan Specialty Pharma, Basking Ridge, NJ 2009 – 2012

Sales Analyst

Produced on a weekly or monthly basis (as appropriate) routine sales performance report for Sales Management and Brand Management as well as ad-hoc requests

Incorporated revisions to the IC Plan document for the Primary and Specialty team representatives and managers when necessary

Provided data and analytical support to development of district and region business plans

Investigated prescriber data inquiries from the sales teams

Processed manual prescriber address changes via the SFA system

Supplied updated field roster files to data vendor to ensure accurate report delivery

Ensured the quality control of data provided to and received from various vendors

Attended regular meetings with data vendors to ensure accuracy and timeliness of reporting and communicate any key information to the field

Provided necessary data for sales contests

QC’d all data on both a weekly and monthly basis

Synergistix, Inc (formally Archi-Tech Systems), West Trenton, New Jersey 2005 – 2009

Senior Data Analyst

Provided on going communications with clients regarding product information or technical advice, taking responsibility for client needs as well as resolving problems and handling complaints

Worked with clients as required gathering project specifications and author deliverables

Performed custom data analysis, using DART databases comprised of pharmaceutical Rx, sales and detailing data

Created and delivered client specific reports and graphs to client as needed

Provided on-site support to client and trained new hires as necessary on data retrieval tool

Maintained statistics on deliverables; created scorecards to record the monthly process

Certified and created QC documentation for new applications

(inVentiv), West Trenton, New Jersey 2001 – 2005

Senior Market Research Analyst

Performed in-depth research and analysis of all key findings and initiatives conducted for major pharmaceutical and healthcare organizations, generated weekly, monthly, and quarterly reports

Planned, coordinated, and scheduled market research projects for numerous internal departments to ensure compliance with established deadlines, quality standards, and customer specifications

Lead contact for internal data delivery system

Developed a system to track product presentation placement

Bristol-Myers Squibb, Plainsboro, New Jersey 1997 – 2000

Senior Data Analyst

Provided support to marketing groups and upper management through data analysis and project management

Managed data delivered through Auditract System from outside vendors for key therapeutic areas

Coordinated data gathering and analysis for marketing teams from multiple internal and external sources

Designed queries for monthly and quarterly tracking reports for marketing and senior management

Primary liaison across marketing teams, internal departments and external vendors

Collaborated with IT Department to create a system to deliver data electronically to key management personnel

Education

Middlesex County College, Edison, NJ – Liberal Arts Curriculum.

Professional Development – Completed AMA Project Management course

Successfully completed training programs on diverse business topics. Technical Skills

Proficient in Microsoft Word, Excel, PowerPoint, Access, Dataview, inVentiv MPA System, Archi-Tech DART System, ZS Associates Artis system and CARS, Interact and COGNOS, SalesForce.com, Vital Signs+, Vistex, SAP, BW Reporting

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