Customer Service - Media Manager

CAMILO COBALEDA

Astoria, New York *****

*******************@*****.***

CUSTOMER SERVICE PROFESIONAL.

I am a pro-active, dynamic, and responsible person; with easy to adapt to organizational changes and good communication skills. I can carry out any assigned job as efficiently as possible. I am a person with a high capacity for learning. Excellent work performance, enthusiasm and attention to detail. Hospitality - Friendly - Outgoing - Strong sense of humor - People pleaser - Conflict resolution - Ability to Multitask - Decision Making.

PROFESSIONAL EXPERIENCE.

Customer Service Specialist.

● Responsible for attending customers' needs and problems.

● Interact with staff in a professional and positive manner, promoting team spirit, and ensure effective communication, as well as demonstrating great cooperation and trust abilities between the staff and customers.

● In charge of the creation of databases and financial reports.

● Active listener in charge of identifying and satisfying customers’ needs. General Manager.

● Responsible for managing a commercial company in financial and strategic aspects in the most efficient way possible.

● Manager in charge of 3+ Employees.

EMPLOYERS

Sitel Group Customer service and communications specialist (1+ Year) HSO Social Media Manager (3+ Years)

EDUCATION - CERTIFICATIONS

NSDP - High School Diploma

EAN University - Bachelor Degree in progress

Professional References Upon Request.